Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Lucas, Kaleb, Zac, and the rest of the Best Choice Roofing team were great to work with from the beginning through project completion. They fought to get us a fair settlement with our insurance adjuster and they followed through with a… More nice job on our roof replacement. I highly recommend Best Choice Roofing for your roofing needs.
Lucas was awesome to work with, he was great at taking his time to explain all of our options and making sure everything was taken care of in a timely manner. The team thatvhe had come out did a fast and amazing job, we love our new roof.… More
Lucas was the rep who worked with me through the entire process. Kept me up to date on everything that was happening and got my roof installed faster than the original time window. The crew did an excellent job installing my new roof and… More I couldn't be more satisfied with what I have. You the man, Lucas! 💪
I would totally recommend him in the future for any of your roofing needs.
Paul and Joe have been working with my insurance company and myself to get my 25 year old roof replaced after a recent storm. Their upfront honesty about costs and expectations have been amazing as well as their flexibility to work with… More my schedule to accomplish my goals. Their consistent communication with me during this process has been outstanding. For this reason, I definitely recommend BCR for anyone looking to get any roof work, including replacement, done on their property.
Great roofing company that is often denied/neglected by insurance carriers just because they think they can get away with it...and MOST the time they do. BCR needs to file complaints with the Department of Insurance for some of the more… More obvious full replacment roofs that carriers try to REPAIR- SUCH AS IN THE TORNADO AREA. A certain carrier that has VERY BAD hands wanted to repair a 2yr old, 30yr laminate roof that was SHREDDED by debris from an EF-3 tornado [145+ mph winds that negate the mfg warranty of 80-120mph] and the carrier wanted to REPAIR 2/3rds of the roof...2 doors down the entire house was off its foundation. FILE COMPLAINTS TO THE DEPT OF INSURANCE. IT IS THE ONLY WAY TO MAKE A CHANGE.
My wife and I were in need of a new roof. Lucas of Best Choice Roofing came and helped my family get a brand new roof. The process was thoroughly explained and easy to follow. Lucas was prompt and professional while also following through… More on a job well done.
After expecting to replace my aging roof soon, BCR took a look at it and was able to determine wind damage and got it covered under insurance. Lucas and the crew did a great job explaining all the additional options i had to improve the… More roof giving more layers of protection and added ventilation. The installation crew knocked it out and did a meticulous job cleaning all the debris from the work. Would highly recommend!
Nice, drama free experience. Kaleb and Tevin ensured I was informed on progress and answered all my questions thoroughly. The roofing crew was very efficient. The cleanup was excellent. Everyone I had contact with was pleasant to interact… More with. The roof turned out great.
Lucas Breakfield was extremely knowledgeable and helpful to us when making a major decision to replace our roof. His professionalism and his roof crew’s skillful craftsmanship gave us a roof that we feel confident will withstand the elements… More of time. The company’s wonderful warranty gave us a piece of mind for the future.
We love best choice roofing!! John came and he was professional and very informative! He was patient as we made our decision and answered any questions we had! If you need a new roof I would definitely recommend this company!
Fred Wadley worked with us from start to finish,. He was very professional and informative, answering our questions, even though I'm sure we were asking the same ones over and over. The roofers worked tireless in 90+ degrees on the… More install and cleaned up very well. The price was at a very competitive rate. So if you're looking for someone to talk to, please call and ask for Fred. Thanks again for working with us.
Lucas was excellent. Took care of the insurance while I was under way for 2 weeks. Came back and my roof was ready to get installed. They did it in half a day and I couldn't be happier with my new roof. No more leaks and no more broken… More shingles in my yard. Would definitely recommend to anyone needing roofing work done. 👍
Lucas did an amazing job walking me through the entire process. Even when we had an emergency he kept us in the loop, worked the insurance in the background and kept everything set and ready for when we were ready to move forward. The installation… More was started at 7 finished up by 330 and did a great job cleaning up. I couldn’t be happier with the work done and the whole process working with Lucas and BCR. Would recommend to anyone who needs a roof.
I will say if you're looking to get your roof done/replaced Best Choice Roofing is ready and able to do the job! From start to finish was a excellent experience. Joseph, Charles, and Mike were very helpful and very professional and… More super nice and easy to talk too.They have the best roofing crew that I have ever experienced. From start to finish they were non stop! Very nice crew .Very productive and I have to say you won't regret there service's. I rate them a 10+ for sure.
Your making a mistake if you don't use them for your roof!
They definitely get the job done. And they clean up everything afterwards.
They are #1 trust me!
Our roof was done today!
Fred Wadley, our Best Choice Roofing Rep was wonderful to work with! When you're ready to replace your roof, we highly recommend asking for Fred! You will be glad you did! Especially if you are looking for a polite, experienced and… More honest professional....
Don't forget-Fred Wadley-Best Choice Roofing.
Also, our roof was on in ONE day, the crew was friendly, and they even swept the leaves off my patio, so clean!
Mr. Tevin came by today he is very knowledgeable and professional gentleman. He was very patient and willing to listen to all of our questions and concerns. We are looking forward for his return for our roof inspection and estimate.
This company did amazing. Roemayoe and Jasmin were so helpful in the whole process. They got my roof replaced though my insurance. Thank you all so much . ❤️
The Roofing estimators Carl and Paul were great explained everything assisted me the claims process. Followed up with the whole process. The roofers arrived early and finished the job on time and the roof looks great.
Lucas from BCR helped me through the entire process. I’ve been trying to get this roof done for the past 4 years and he came through and got it done through my insurance. Lucas dealt with the insurance, met with the adjusters from Hancock… More and got my roof paid for. I couldn’t be happier. No more leaks no more roof falling apart. Thank you so much!
Best Choice Roofing put a brand new roof on my home, and it was nothing less than superb. The speed and professionalism at which these guys work is amazing. Representative Stormm walked me through the entire process from planning to execution.… More His knowledge of roofing installation and pricing made the process very easy for me. Had it not been for him I probably would not have chosen this company. Thanks again Stormm for your help and professionalism.
BCR did an excellent job replacing our roof. Paul Galford & Storm Harrison-Lee kept us informed throughout the process, promptly responded to our questions and ensured we were satisfied with the roof when completed. We recommend using… More this company.
Lucas from Best Choice Roofing took the time to explain our situation, what was wrong with the roof and helped us though every step of the process. We love our new roof! Couldn’t be more pleased with the service, installation, and overall… More experience. Thank you Lucas!
Storm coordinated my roof replacement and kept me informed through the entire process. The company did an amazing job on my roof removal, installation and clean up! They all were very professional! Thank you for an amazing job!!
Kyle J. and his team of installers provided exceptional service from start to finish. At first, I was a little concerned after reviewing the weather forecast for my installation day and the meteorologist called for rain later that day.… More I immediately called Kyle and he reassured me the workers will have the roof finish before the rain. Was not totally convinced, however needed to run some errands. So, I went and completed my "to do list". When I arrived home, the roof was completely done, all tarps were picked-up and removed; all around home was cleaned-up! So impressed with the professionalism of the people that represent "Best Choice Roofing"! I would highly recommend BCR of Chesapeake. If you have "any' type of questions about your roof or issues call BCR and ask for Kyle J. Thank you also, Nationwide for my brand-new roof!!! (Top pics after & bottom pics before install)
Kyle from Best Choice Roofing(BCR) was is an excellent choice when I decided to find a roofing company . From day one Kyle communicated the plan and walked me every step of the way. His team completed the job in one day and arrived on time… More ready to work. His team of roofers were also professional. I will definitely recommend Kyle from BCR for anyone and everyone. Stellar work and Thanks to the BCR Team.
After extensive damage to my roof in Virginia during a storm in January 2024, my roof was severely damaged. Out of nowhere came Mr. Joel Cupp (Best Choice Roofing) to save the day. He guided me in the process of filing a claim through my… More insurance. Within 1 week, my insurance approved the replacement of my entire roof. Thank you BCR and Mr. Joel Cupp for this expedited, professional, and easy process. Your professionalism and will to help customers in a time of need shows in the passion you show for your line of work. Keep up the great work!