Our Reputation

Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.

See what others had to say about their experience with Best Choice Roofing.

Read What Our Customers Have To Say

Best Choice Roofing IconBest Choice Roofing

605 North Willow Avenue, Cookeville

4.9 68 reviews

  • Avatar SRTPCC ★★★★★ 3 weeks ago
    Best Choice Roofing had the best price in town by far. I saved thousands. This company was more than reasonable & I highly recommend you get a free estimate along with others. Lolita, John, & Robert are very timely & professional. … More I love my lifetime metal roof. It will be around for generations!. Give them a call! Ask for the best friends discount )
  • Avatar Heather Buckley ★★★★★ 4 months ago
    Jeret and Jake were great to work with . They handle everything with my insurance company and my new roof looks amazing. Wouldn’t have been able to get it without them .
  • Avatar Sherry Abston ★★★★★ 3 months ago
    I am beyond pleased with this company, John Satterfield and the other five people that I interacted with. From my first interaction to the roof being done was both professional and personal. They did a great job on my roof and answered … More any questions I had and were very helpful in choosing the roof that I wanted. Even after the roof was done they have checked in with me to make sure that I'm happy with how it turned out. I highly recommend Best Choice Roofing.
  • Avatar Heather Lord ★★★★★ 3 months ago
    Ashley Barrett was so great! Very professional and offered a great price for my roof and a great warranty. She answered every question I had and was very thorough. I’m so excited to get my new roof!
  • Avatar Debra Cribb ★★★★★ 3 months ago
    Matthew Buchmann our sales rep for my elderly father's home went above and beyond with professionalism and communication. I work full time in the trades and it is so refreshing when speaking with a salesperson who truly knows what … More he is selling from product line to installation. These folks accepted the challenge of a mess installation applied by others and methodically came up with a plan to replace the job properly and very fair in their pricing. I am out of state and Matt made sure we were well informed and accepted our suggestions openly. Matt took the time to explain things and ansswer my dads many questions with patience and respect. We highly recommend Matt and Best Choice Roofing for your roofing needs. We are now on his schedule and look forward to the final product. If in the market for a roof, give Matt a call and see for yourself how professionalism works! Thanks Matt.
  • Avatar Chris Bridges ★★★★★ a month ago
    John and the whole BCR crew was absolutely amazing to work with. From the office staff to the roofers very professional. They got my roof repaired is a very timely matter that was reasonably priced and stress free.
  • Avatar AJ Cremins ★★★★★ 6 months ago
    Hallee and Robert were awesome. They took care of EVERYTHING. I dreaded dealing with my insurance company. The crew were nice and did a fantastic job. Quick too. I actually sent Robert a text the night they wrapped up that the roof was … More sexy! Very happy with my roof. Thanks guys!
  • Avatar Jen Hang ★★★★★ 4 months ago
    A super nice young man from this company came to see if I had anyone looking at my roof and tried to make sure they were treating me right and doing the right things with insurance and myself. Cameron, you are a very nice young man! Thank … More you for trying to help me and still being nice even though I couldn’t give you any business.
  • Avatar Safiya Randolph ★★★★★ 8 months ago
    This is my Husband and I first time getting a roof done we had no clue what to expect. But our contractor Matt Buchmann broke everything down to us made it so clear to what we were signing, he went over everything detailed by detail because … More we had so many questions, but he was so patient and very kind. He came off very friendly. It was kinda almost like we were talking to our family member, I would definitely refer people to this roofing company wonderful customer service.
  • Avatar Brianna Gentry ★★★★★ a year ago
    I can't recommend this company enough! My home was impacted by wind storms this spring and I was lost on what to do about it. A friend had recommended BCR. The representative, Robert Emberton went out of his way to get me taken care … More of. They provided me with an entire video report of the damage on the roof and was able to get a replacement covered by my insurance company! I WAS SHOCKED! The new roof looks absolutely fantastic, superb workmanship!
  • Avatar Georgie Jones ★★★★★ 5 months ago
    Ashley from best choice roofing is the best couldn't ask a better person and friend to help us through all this process very professional, kind and sweet lady and everyone I have meet from this company so far has been great and very … More professional, and best is yet to come when I finally get a new roof
  • Avatar Jeremy Evans ★★★★★ 6 months ago
    Matt Buchmann has helped us through the whole process and dealing with our insurance. He's been beyond helpful and can't recommend him enough!
  • Avatar Lysa Coe ★★★★★ a year ago
    Robert and Jeremy from the Cookeville TN office were very professional with so much knowledge on this fabulous product. They explained the process, along with expectations. We would highly recommend them for your roofing needs.
  • Avatar CoCo Just Me ★★★★★ a year ago
    Kendall Greer was instrumental in helping us navigate the insurance process. In my opinion the assistance dealing with our insurance company set BCR miles apart from other competitors. I highly recommend giving BCR and especially Kendall … More an opportunity when considering a roofing contractor.

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