Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
605 North Willow Avenue, Cookeville
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Matthew Buchmann is an awesome advocate for BCR, Cookeville, Tennessee and the surrounding area. We love our new roof! 4500 square feet removed and replaced by their awesome crew in only 10 hours, including a fabulous clean up. No nails, … More no trash left. Our shrubs and flowers were protected. Definitely check them out. I had seven companies look at our house and give us quotes. BCR are the best! -
Matthew Buchmann visited with me today, checked out my roof.He took pictures and explained all the faults in my roof.He took extra time to explain three different options for replacement. And I decided that I will begetting the 50 year … More shingles.He had materials and even showed the process of replacement. I was very impressed with this young man.He certainly knows the roofing process and explained and answered all my questions. I give him top rating and recommend him to anyone needing newRoofs or replacement.Thank you Best Choice Roofing for sending the best representative to me. Thank you Matthew for the great visit.
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Justin Buchanan was the greatest Best Choice Roofing rep I have ever delt with! The work looks amazing and I am so happy with the Job that their crew has completed for me! Absolutely pleased with With Robert the production manager, and … More Carol at the office top knotch Customer service! The process was smooth and fast and everything was layed out perfectly for me to understand. Would recommend Best Choice Roofing to anyone in need of roof replacement or repairs!
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Robert Chancellor's crew did an outstanding job replacing my roof and replaced all the damaged plywood underneath. I will definitely recommend BCR to anyone needing a replacement or new roof installed. Thanks guys. I am 100% satisfied … More with a job well done.
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Excellent experience! Matt Buchmann gave an excellent presentation, perfectly detailing the work that would be done. His construction knowledge and product knowledge are top notch. And no hard sell. Price very competitive. I would highly … More recommend this company.
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Mathew took time to explain everything in detail about the roofing materials and it's application. Would definitely recommend him and his company to anyone wanting to replace their roof.
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If you are needing a new roof for your home, we would highly recommend talking with Robert Chancellor at Best Choice Roofing in Cookeville, TN.He is very knowledgeable & they get the job done well. We are very happy with our new roof! … More It looks great!
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Recently had my roof replaced by this wonderful company.They did an excellent job.Just had to call them due to some shingle damage from this last wind storm.I called in the morning and spoke to John, the superintendent, explained my problem … More with the wind damage to my shingles.After a pleasant conversation with him, he assured me it would be taken care of.Not an hour later, Robert Chancellor , the production manager for the company was in my driveway.He was on the roof, surveyed the damage, took photos and was off the roof in a short time.He assured me a crew would be out to take care of the damage.Later that same afternoon, a crew came, went right to work and were done in a short period of time.I can't say how pleased I was for being treated so courteously and promptly by this wonderful company.Denny GuzlasSilver Point, TN 38582
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Best Choice Roofing had the best price in town by far. I saved thousands. This company was more than reasonable & I highly recommend you get a free estimate along with others. Lolita, John, & Robert are very timely & professional. … More I love my lifetime metal roof. It will be around for generations!. Give them a call! Ask for the best friends discount )
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It was a pleasure dealing with Matt Buchmann at Best Choice Roofing. He answered all my questions and had samples of all the products that will be used for our roof. Because of his excellent personality and helpfulness, we chose Best Choice … More Roofing to replace our roof.Dan
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Jeret and Jake were great to work with . They handle everything with my insurance company and my new roof looks amazing. Wouldn’t have been able to get it without them .
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I am beyond pleased with this company, John Satterfield and the other five people that I interacted with. From my first interaction to the roof being done was both professional and personal. They did a great job on my roof and answered … More any questions I had and were very helpful in choosing the roof that I wanted. Even after the roof was done they have checked in with me to make sure that I'm happy with how it turned out. I highly recommend Best Choice Roofing.
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John and the whole BCR crew was absolutely amazing to work with. From the office staff to the roofers very professional. They got my roof repaired is a very timely matter that was reasonably priced and stress free.
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Ashley Barrett was so great! Very professional and offered a great price for my roof and a great warranty. She answered every question I had and was very thorough. I’m so excited to get my new roof!
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Best choice roofing was an amazing company!!!! They were very professional very fast and very kind!!! I am so glad I chose best choice roofing!!!! Thank you best choice roofing for everything
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Matthew Buchmann our sales rep for my elderly father's home went above and beyond with professionalism and communication. I work full time in the trades and it is so refreshing when speaking with a salesperson who truly knows what … More he is selling from product line to installation. These folks accepted the challenge of a mess installation applied by others and methodically came up with a plan to replace the job properly and very fair in their pricing. I am out of state and Matt made sure we were well informed and accepted our suggestions openly. Matt took the time to explain things and ansswer my dads many questions with patience and respect. We highly recommend Matt and Best Choice Roofing for your roofing needs. We are now on his schedule and look forward to the final product. If in the market for a roof, give Matt a call and see for yourself how professionalism works! Thanks Matt.
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Hallee and Robert were awesome. They took care of EVERYTHING. I dreaded dealing with my insurance company. The crew were nice and did a fantastic job. Quick too. I actually sent Robert a text the night they wrapped up that the roof was … More sexy! Very happy with my roof. Thanks guys!
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I can't recommend this company enough! My home was impacted by wind storms this spring and I was lost on what to do about it. A friend had recommended BCR. The representative, Robert Emberton went out of his way to get me taken care … More of. They provided me with an entire video report of the damage on the roof and was able to get a replacement covered by my insurance company! I WAS SHOCKED! The new roof looks absolutely fantastic, superb workmanship!
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Robert and Jeremy from the Cookeville TN office were very professional with so much knowledge on this fabulous product. They explained the process, along with expectations. We would highly recommend them for your roofing needs.
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A super nice young man from this company came to see if I had anyone looking at my roof and tried to make sure they were treating me right and doing the right things with insurance and myself. Cameron, you are a very nice young man! Thank … More you for trying to help me and still being nice even though I couldn’t give you any business.
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This is my Husband and I first time getting a roof done we had no clue what to expect. But our contractor Matt Buchmann broke everything down to us made it so clear to what we were signing, he went over everything detailed by detail because … More we had so many questions, but he was so patient and very kind. He came off very friendly. It was kinda almost like we were talking to our family member, I would definitely refer people to this roofing company wonderful customer service.
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Ashley from best choice roofing is the best couldn't ask a better person and friend to help us through all this process very professional, kind and sweet lady and everyone I have meet from this company so far has been great and very … More professional, and best is yet to come when I finally get a new roof
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Matt Buchmann has helped us through the whole process and dealing with our insurance. He's been beyond helpful and can't recommend him enough!
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Kendall Greer was instrumental in helping us navigate the insurance process. In my opinion the assistance dealing with our insurance company set BCR miles apart from other competitors. I highly recommend giving BCR and especially Kendall … More an opportunity when considering a roofing contractor.
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