Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
2480 Executive Drive #116, Saint Charles
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I could not be more pleased with the work done by Josh and BCR! My new roof was a long time coming for 1 year awaiting insurance approval. Not knowing the industry Josh assisted with insurance and detailed documentation. His communication … More and professionalism throughout has been stellar. Being in the service industry I recognize and appreciate Josh and BCR’s loyalty and honesty. Perseverance for a much needed new roof paid off with the support of Josh and company. Thank you so much! -
Thank you to Josh and the Best Choice Roofing team for helping us get a new roof. Josh took us through the entire process from insurance to installation day with our new roof. Hopefully we don’t need another new roof for a long time, BUT, … More if we did we would choose Best Choice Roofing again and again.
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Best Choice Roofing is amazing! They came out to tarp our roof the same day we called. They were extremely easy to work with and made the whole process easy and painless. The crew was efficient, friendly, did an awesome job installing the … More new roof and cleaning up afterwards. Excellent communication and very professional. Would highly recommend BCR!
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Wanted to leave a review even though we used a different company. Best Choice representative (Kade) was extremely polite, helpful and professional. Their cost estimates were inline with the rest of the proposals we received. Kade was quick … More to hop on the ladder of our 2-story and securely place a couple tarps where the wind blown damage occurred, took pictures and walked me through the damage and provided an honest opinion on the roof’s condition. Keep this company on your radar if you’re getting estimates.
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I’m so happy to have found this company! Communication was great from start to finish thanks to Kade Hammond. My roof was put on in a day and they did a great job with clean up as well. I appreciate everyone that was involved … More from start to finish. I’m very happy with this company. Highly recommend!
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My roofing saga began with an active roof leak. Josh with Best Choice Roofing responded very quickly and had my leak repaired.Then another couple of leaks popped up a day or so later. I reached out to Josh and he had a team on it very … More quickly. I just had my roof replaced by Best Choice and cannot recommend them highly enough. Josh explained the entire process and helped with the insurance process. Josh and Tyler managed my anxieties and answered my questions in a timely manner. Jene, the office admin, made sure I understood the process, as well. The crew that put the roof on had an outstanding work ethic. They were here very early in the morning so that they could start work as soon as it was light enough outside. I never once looked out and found any of them on their phone or goofing off. They cleaned up well after the job. Communication and customer service was outstanding through the whole process. It is very hard to find competent, reliable companies in today's world, but I found it in Best Choice Roofing.
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This company did a great job from start to finish. Everyone worked as a team and was very responsive when I called and needed questions answered. They had a family feel to them. Thank you for your work!
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Kade Hammond was amazing. I had a lot of damage to my roof and he put me at ease with the process. So friendly, He's also helping my neighbor. I would definitely recommend!
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I am glad I went through the entire process with Best Choice Roofing. They helped spot damage, manage my insurance company/claim and the installation went great.
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I would 100% recommend! Everyone was amazing. Scott, Ronnell and Josh communicated everything step to us so that we understood the entire process. The roof was done beautifully. We even had a critter find its way into the attic after the … More roof was done. It made its way out on its own, but Josh was willing to come and help us scare it out. Everyone went above and beyond, and we are so appreciative. We even have them scheduled to do the roof on our rental!
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Best Choice Roofing is definitely the BEST choice! Would recommend 100%. Kade Hammond was great to work with! He kept me up to date on every step. They all did a wonderful job!
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We had a storm wind with high winds and I found a shingle in my yard. I called, and Josh and Dylan came out the same day. They looked at the roof, said it was a small repair and fixed it on the spot. I will definitely be using this company … More for all of my roofing needs in the future.
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Had my roof replaced last week-company was fantastic from start to finish. Tyler was a great guy to work with-due to his efforts I was able to get a lot of the expenses covered by my insurance which I had given up on. Tyler greatly assisted … More with the claim and his experience and knowledge was the key-again cant say enough good things about him. Roof was completed in one day and the work was excellent. Would absolutely advise anybody who needs a new roof to give them a call-GREAT company-Bill/Ofallon
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Best Choice Roofing lives up to their name. When faced with water leaking into your house you want to get it fixed quickly. Kade and Tyler were able to come out and tarp the day of the leak, and then winter set in. The tarp held well through … More the snow and ice. The new roof was put on just days before high winds and tornadoes. The office even texted to check on us the day after the storm. Would absolutely recommend to anyone who needs a roof in the STL area!
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Oh my goodness! From start to almost finish, BCR has performed above and beyond what I had expected out of them. Shout outs to the whole team, including Scott, Tyler, Kade, Josh and my mans Ronell. Top notch professional behavior and enough … More sarcastic banter to keep you occupied for weeks. If this team can withstand a bombardment of my questioning, they deserve this review and then some!Go with BCR folks, well worth it!
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I discovered Scott and his company on Nextdoor after the hailstorm in May. Scott replied to my initial email within minutes and came by the very next day to inspect our roof. He guided me through every step of the insurance claim process, … More staying in constant communication and even following up with my insurance company when things were delayed. Scott also took the time to sit down with me and explain the insurance paperwork, which was incredibly helpful since this was my first time filing a claim for our home. He made everything so simple for us to understand, made us feel comfortable reaching out to him for anything, and I feel he truly cared about us as people other than just another customer. On roof install day, the crew was super nice and got the job done in one day (our house is on the smaller side). I cannot recommend Scott and Best Choice Roofing highly enough and I would choose them every time over any other company in the future. I'm so thankful I found him on Nextdoor, and our roof looks fantastic!
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Best choice did a fantastic job, kept me informed through the whole process, completed the entire roof and clean up afterwards in 1 day. I would highly recommend Best Choice
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The crew that came to do my roof was very kind, they payed attention to all the details. Josh the production manager has been amazing in helping me through this process. He went above and beyond any expectations i set, I highly recommend … More them to everyone!
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Outstanding communication throughout the process. Quality work and support with all steps. Josh has been incredibly helpful partnering with insurance and vendors as well! Great overall experience!
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They explained fulled what will take place on the day of service. After they were finished, everything was cleaned though there were not there. Just a new potion of my roofing.
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A very fast and easy process from start to finish. Would use again. Josh went above and beyond taking care of my roof.
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Absolutely great to work with. They were quick, fast and informative during their inspection, and their customer advocacy is top tier. 10/10 I will be recommending them to everyone I know!
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