Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
2480 Executive Drive #116, Saint Charles
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My roofing saga began with an active roof leak. Josh with Best Choice Roofing responded very quickly and had my leak repaired.Then another couple of leaks popped up a day or so later. I reached out to Josh and he had a team on it very … More quickly. I just had my roof replaced by Best Choice and cannot recommend them highly enough. Josh explained the entire process and helped with the insurance process. Josh and Tyler managed my anxieties and answered my questions in a timely manner. Jene, the office admin, made sure I understood the process, as well. The crew that put the roof on had an outstanding work ethic. They were here very early in the morning so that they could start work as soon as it was light enough outside. I never once looked out and found any of them on their phone or goofing off. They cleaned up well after the job. Communication and customer service was outstanding through the whole process. It is very hard to find competent, reliable companies in today's world, but I found it in Best Choice Roofing. -
I would 100% recommend! Everyone was amazing. Scott, Ronnell and Josh communicated everything step to us so that we understood the entire process. The roof was done beautifully. We even had a critter find its way into the attic after the … More roof was done. It made its way out on its own, but Josh was willing to come and help us scare it out. Everyone went above and beyond, and we are so appreciative. We even have them scheduled to do the roof on our rental!
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I am glad I went through the entire process with Best Choice Roofing. They helped spot damage, manage my insurance company/claim and the installation went great.
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Had my roof replaced last week-company was fantastic from start to finish. Tyler was a great guy to work with-due to his efforts I was able to get a lot of the expenses covered by my insurance which I had given up on. Tyler greatly assisted … More with the claim and his experience and knowledge was the key-again cant say enough good things about him. Roof was completed in one day and the work was excellent. Would absolutely advise anybody who needs a new roof to give them a call-GREAT company-Bill/Ofallon
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Best Choice Roofing is definitely the BEST choice! Would recommend 100%. Kade Hammond was great to work with! He kept me up to date on every step. They all did a wonderful job!
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I discovered Scott and his company on Nextdoor after the hailstorm in May. Scott replied to my initial email within minutes and came by the very next day to inspect our roof. He guided me through every step of the insurance claim process, … More staying in constant communication and even following up with my insurance company when things were delayed. Scott also took the time to sit down with me and explain the insurance paperwork, which was incredibly helpful since this was my first time filing a claim for our home. He made everything so simple for us to understand, made us feel comfortable reaching out to him for anything, and I feel he truly cared about us as people other than just another customer. On roof install day, the crew was super nice and got the job done in one day (our house is on the smaller side). I cannot recommend Scott and Best Choice Roofing highly enough and I would choose them every time over any other company in the future. I'm so thankful I found him on Nextdoor, and our roof looks fantastic!
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Best choice did a fantastic job, kept me informed through the whole process, completed the entire roof and clean up afterwards in 1 day. I would highly recommend Best Choice
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The crew that came to do my roof was very kind, they payed attention to all the details. Josh the production manager has been amazing in helping me through this process. He went above and beyond any expectations i set, I highly recommend … More them to everyone!
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Outstanding communication throughout the process. Quality work and support with all steps. Josh has been incredibly helpful partnering with insurance and vendors as well! Great overall experience!
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They explained fulled what will take place on the day of service. After they were finished, everything was cleaned though there were not there. Just a new potion of my roofing.
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A very fast and easy process from start to finish. Would use again. Josh went above and beyond taking care of my roof.
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Absolutely great to work with. They were quick, fast and informative during their inspection, and their customer advocacy is top tier. 10/10 I will be recommending them to everyone I know!
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