The Trusted Roofing Company in Thousand Oaks, CA

Best Choice Roofing Los Angeles

15165 Ventura Boulevard Suite 305, Sherman Oaks

4.6 28 reviews

• greg fleisher ★★★★★ 4 weeks ago
  When our roof was damaged during the storms around the Eaton Fire, we thought the hardest part would be the repairs—but it turned out the real challenge was dealing with our insurance company. They originally offered us only $700 after … More the deductible, which would’ve barely covered a few shingles. It felt like a dead end—until Best Choice Roofing stepped in.Samir (the owner) and James (his right-hand man) went to bat for us, advocating directly with our insurance provider. Thanks to their persistence and expertise, we’re now getting a full roof replacement. It’s been a huge weight off our shoulders.James has been our main point of contact and truly made us feel like we were more than just another job. He’s been responsive, thoughtful, and genuinely cares about doing right by my family. Mike and Sean, the two salesmen who first came to our home, were kind, professional, and incredibly thorough—they answered all our questions and helped us feel confident in moving forward.I feel so good about the experience so far that I’m writing this review before the work has even begun. That’s how much trust they’ve earned. I’ll be back with a follow-up review once the new roof is up—but for now, I just want to say thank you to the whole Best Choice Roofing team. You’ve already made a tough situation so much better.
• Whisper Farms ★★★★★ a month ago
  Although I’m not in a position to get a new roof this year, I will definitely keep James and Sean at “Best Choice Roofing” at the top of the list when I’m ready—they genuinely and effectively marketed their services without the high pressure … More tactics…Sean was friendly and professional and provided helpful information. James followed up with a phone call and listened to my situation without pressing for a sale. Businesses that cultivate relationships with their customers tend to value the long term. “Best Choice Roofing” I’m sure will continue to service the community well into the future for that simple reason.
• Janelle Song ★★★★★ a month ago
  Sean from Best Choice roofing was very knowledgeable and helped walk us through the process of getting a new roof. He was very patient and explained the details so that we knew what was going to happen moving forward, his explanations … More were very informative and helped us feel confident making decisions on the various aspects of roofing. Very kind and professional.
• Bill Marich ★★★★★ a month ago
  Project manager Aaron is one of the most personable and accommodating professionals I've ever worked with. Not only is he an expert in roofing, but he also has impressive skills across a variety of trades. Whenever a new issue came … More up, Aaron found a solution and went above and beyond to make things right. It was clear that Aaron, owner Samir and the team truly wanted to ensure my satisfaction. Their commitment to customer care stands out.
• Cassandra Fanning ★★★★★ a month ago
  I had the pleasure of interacting with Mike Lee to get an estimate for a full re-roof of my house and garage. From the beginning of the conversation until the very end Mike made it very clear that my experience as the potential customer … More was the most important thing.We discussed what was happening with my roof, and he pointed out areas where they would do certain things to prevent future issues and needs. He was clear and very informative with the process of the replacement including videos and samples so I had something to see and touch. The quality of the products that they use as well as the warranty and backing from the manufacturer itself is comforting when a customer is considering spending thousands of dollars on a roof.The over all experience was exceptional and I recommend anyone looking for roof work reach out to Best Choice Roofing, and ask for Mike Lee to be your estimator, you won't be disappointed.