Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
I was very pleased with the job Best Choice Roofing did on my home. The best part was their rep having the same name as me. Kasey was so polite and helped me through the whole process and was always in close contact with me. My new duration… More shingles look so amazing. My neighbor got their roof done right after me and I don’t know which looks better. I now know why they are called the BEST. ABSOLUTELY FANTASTIC JOB BY THIS CREW!!
After storms and having a "storm chaser" roofing company damage my roof further by putting tarps over my shingles and tarping more areas than required and having another local roofing company stop responding to me after promising… More to fix my roof, Philip with Best Choice Roofing came in and saved the day. From the initial contact through install Philip has kept in touch and answered all my questions. Philip was very friendly and personable with myself and my family which was a super big plus and my new roof looks fantastic! Thank you, Philip for being the best in the business and your whole team for doing quick and efficient work!
Joel was amazing and super fast. He came and was straight forward with the process. He did my inspection and marked my roof but it wasn't enough to get my insurance involved. I will be waiting on the next storm to call him back and… More hopefully we can work something out.
Best Choice Roofing put on my roof and did a great job. I was pleased with the roofers who answered any questions I had. They also put on a new roof at my church. I'd use them again and recommend them to you. The main reason I would… More recommend is because of their employee Zane Ping. If you are looking for a roof just call and request for Zane to call you. Zane was the one who found the hail damage on my roof and he was willing to meet at my house when the insurance company came to explain his findings. Sure enough, the insurance covered. After the crew came and installed the roof, Zane came back and got on the roof to do a thorough inspection himself. He had the crew come back for a few minor adjustments which was really nice to see.
They came to my house on Thursday evening and quickly did the tear off came back Friday morning and put the new roof on. They were quick and did a great job and my roof makes my house look so much better. I am 100 percent happy
I highly recommend Best Choice Roofing. They put a new roof on my home roughly 2 years ago and when the flashing was coming up a little, just recently, they sent a crew out to repair it, no questions asked. Dakota and Christian were very… More helpful and great to work with.
Recently called to get my roof looked at on my office, it went well to say the least. I picked up Joel's card at a restaurant where he had left them and gave him a call, he came out the following day and did the inspection. He showed… More me multiple pictures of damages and explained what causes them and what they can lead to. We called my insurance and it sounded like its going to be approved!!!
Cameron was very professional and explained every step that will be done to the roof. I appreciate the respect and professionalism that I got. I highly recommend him and beat choice roofing!!
I am not going to lie! One of the best services I have every encounter! I just recently bought my home, and they were beyond understanding! Took there time! Went In a very detailed about the pros and cons! I would highly highly recommend!!… More Ron was an excellent spokesperson and I would highly recommend him, or his team!
Christian the manager is awesome! Super transparent and he makes you feel like family. Jaquaris is also an amazing rep for the company, super friendly and extremely trustworthy. Best Choice Roofing is truly THE BEST!
The roofing crew..was very thorough and quick in getting my entire roof replaced...decking and shingles. Took most of the day...but the guys did a hell of a job. My inspector and point of contact Josh Hujo was very helpful and responsive… More when I needed questions answered. Came out during roof replacement to check on things. Ask for Josh. Before and after photos
Wanted to say thank you best choice roofing with the patience and knowledge that they gave me! Was a 100% honest and consistent with the work thank you Mr.jaquaris Daugherty for helping me get fully approved for a brand new roof!
Best Choice Roofing of Louisville is very helpful helping and assisting homeowners with all their roofing needs. From the insurance process all the way up until the new roof is put on. They make the process as easy and stress free as possible… More and are great with dealing with your insurance company. Choose the Best when choosing someone to take care of your roofing needs.
Ron was professional and prompt! He helped us through the insurance process which was so appreciated. We didn’t know anything about it! Best choice roofing was a great choice!!
Robert and Christian from the Louisville office were so helpful all through the process and even accommodated my timeline with a family emergency. Highly recommend, ask for these guys when you need a roof.
Sean H. and Cassius B. Conducted my roof inspection and provided the estimates for me to make an informed decision. Both gentlemen were superbly professional, and considerate to my property and the interior home as they had to access the… More attic. The bid was fair and we were able to sign a contract that day.
Robert, from Best Choice Roofing, worked with me and if it wasn’t for him explaining the damage to my roof to me as well as to the insurance agent, I would have not gotten a new roof. It has been a true blessing from God to have Robert… More and Best Choice Roofing work for us.
I had several estimates and roofers come to my home and none of them had taken care of me until Best Choice Roofing. I also had issues with my insurance claim during the process and BCR were there with me through the entire process. I appreciate… More how prompt, responsive and attentive they were! And I love my new roof!
The storm damage inspector Ron was great. He was able to accurately and concisely explain the damage and helped me start the process. Zane was awesome explaining the estimate and helping me to make smart choices on what was best for my… More home. Definitely would recommend them to anyone who needs a new roof and doesn’t know where to start!
The roofing crew..was very thorough and quick in getting my entire roof replaced...decking and shingles. Took most of the day...but the guys did a hell of a job. My inspector and point of contact Josh Hujo was very helpful and responsive… More when I needed questions answered. Came out during roof replacement to check on things. Ask for Josh. Before and after photos
Zane was very professional and went out of his way to ensure that the entire process moved smoothly and quickly. He kept me informed through out and was always available when I had questions. A true professional.
Dillion from Best Choice Roofing stopped because he noticed that my roof needed some attention. My husband passed last year and I knew I needed to address it, so I allowed them to look at it and give me an estimate. They were great. … More They assisted with the insurance company and got all of the paperwork processed for me. They gave me an estimated date of 4 to 6 weeks to come do my roof. They called after we had a major storm come through to see if I had any new damage, which luckily I didn't. It has only been three weeks since I signed my contract and they put the roof on today. I didn't realize how messy of a job a new roof was but the crew that came out cleaned everything up nicely. They did a little rearranging of everything on my patio but I believe that was so they made sure nothing got damaged and really easy for me to put back to normal. I am very happy with the service that they did and the new roof looks wonderful. Thanks Dillion and Best Choice Roofing for assisting me through this process and getting my roof done in a timely manner.
Best Choice Roofing recently came out to replace my roof after I sustained damage from a recent storm. They were very professional from the first consultation to the last communication to follow up and ensure I was satisfied with the work… More they did. The crew was assigned to work on my house on a Friday, and the job took longer than expected, so they came back and worked several hours on a Saturday to complete the job while ensuring the least disruption possible for me and my family. The roofers were polite and efficient, and Eric and Zane did a top notch job setting us up and overseeing the work. Highly recommend.
Drew was out right away when I gave them a call. They did a quick inspection to confirm damage, and guided me through the claim process. I was taken care of quick and efficiently.
Using the Best Choice Roofing was the best choice I made for my roofing needs after the 2024 July storms that hit the Louisville Kentucky area. Zang Ping of Best Choice Roofing, made the process of inspecting the roof and dealing with the… More insurance company plain less. The roofing options where unless but Zang has been a great help with explaining all the pros and cons. Through this whole process Best Choice Roofing has been there. The customer service is excellent and I highly recommend Best Choice for your roofing.
Currently in the initial stages with BCR and they've provided a headache free experience. Their contractors have been helpful and communicative through the insurance/claim process.
Will update this review with photos after the entire… More process.
Best Choice Roofing, Zane and his Team Did an excellent job from start to finish. Couldn't asked for anything more. Roof was on and finished in 2 days Clean up was excellent. Thank you Zane and Best Choice Roofing.
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I cannot speak highly enough of Best Choice Roofing! From the moment I contacted them for a quote to the final inspection of the completed project, their professionalism and punctuality were unparalleled.
First and foremost, their… More punctuality is worth applauding. They arrived exactly on time for both the initial assessment and the actual roofing work. This level of reliability gave me confidence in their commitment to the job, and they certainly did not disappoint.
The professionalism exhibited by the entire team was remarkable. Each member was courteous, knowledgeable, and attentive to every detail. They took the time to thoroughly explain the process, addressing all of my concerns with patience and expertise. Moreover, they maintained a clean and organized workspace throughout the project, demonstrating their respect for my property.
Not only did Best Choice Roofing complete the job efficiently, but the quality of their work exceeded my expectations. The finished roof not only looks fantastic but also provides me with peace of mind knowing it was done right.
Overall, I wholeheartedly recommend Best Choice Roofing to anyone in need of roofing services. Their punctuality, professionalism, and exceptional workmanship make them the best choice for any roofing project in Louisville, Kentucky. I am incredibly satisfied with their service and will definitely turn to them for any future roofing needs.
Leon and Ron were very professional and courteous. They jumped right in and did a thorough investigation and showed me what my options were to repair my roof and ceiling. I am very satisfied. I would highly recommend BCR for your roofing… More needs.
Mr. Ron F has been very detailed in regards to the work that needs to be done. He is always available when questions arise. I highly recommend his services to anyone who may need a roof. Thanks Mr. Ron for all you do.
Have had nothing but great experiences with best choice roofing. Amazing work and excellent customer service. I have used them for all my rental properties and they have been consistent and easy to deal with every time, highly recommend!!… More
From start to finish this was a pleasant experience. I had never had a roof replaced before, so this was all new to me, and the Best Choice roofing company made it easy. Completed in one day.
We had a great experience getting our roof replaced. Chris was very helpful and informative. The roof was replaced in one day. We definitely would work with this company again
Dinah K.
Best Choice Roofing
