Our Reputation

Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.

See what others had to say about their experience with Best Choice Roofing.

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Read What Our Customers Have To Say

Google Review
“Best Choice Roofing came out to my house, provided a free estimate, explained what all work they were looking to complete and then explained how the payment process works with an insurance claim. My own insurance company did/would not fully explain how it worked. Best Choice Roofing came out by 9 am and by 3 pm the same day I had a new roof o my house and a clean yard. I have already recommended Best Choice Roofing to my family and friends!”

Gerald B.

Google Review
“As an extremely picky engineer, I usually don’t give 5-stars … As for Best Choice, I find it hard to offer any criticism with my entire roofing project. I’m extremely satisfied with this company from start to finish!"

Gary F.

Google Review
"They were very professional, my house roof came out beautiful, and they cleaned up nails and debris very well. Greg explained everything step by step, returned my calls and made me feel very comfortable. I would recommend them to everyone I know and the work was done in a day!”

Leslie S.

Google Review
“My experience with Best Choice Roofing was a great one. I was really impressed with all of the people who worked on my roof. They were all professionals and answered all of my questions. I would recommend this company to all my friends.”

Riad Z.

Google Review
“I would like to thank Best choice roofing for their quick response to our needs. Three days after being on contract to sell our home the “March Hail storm” in Texas hit. We had to have the whole roof replaced and siding on our home repaired. We were under time constraints and due to so many other being effected everyone in the roofing business was backlogged. Best choice roofing went above and beyond.“

Helen B.

Google Review
“This was second time using Best Choice roofing, I live in SATX an my rental property needed roof repair after Weather Damage, Since BCR did such a good job on my last property, I used them again and just like before the experience was great”

Tori F.

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5/5

Google Review

“Best Choice Roofing came out to my house, provided a free estimate, explained what all work they were looking to complete and then explained how the payment process works with an insurance claim. My own insurance company did/would not fully explain how it worked. Best Choice Roofing came out by 9 am and by 3 pm the same day I had a new roof o my house and a clean yard. I have already recommended Best Choice Roofing to my family and friends!”

Gerald B.

5/5

Google Review

“As an extremely picky engineer, I usually don’t give 5-stars … As for Best Choice, I find it hard to offer any criticism with my entire roofing project. I’m extremely satisfied with this company from start to finish!”

Gary F.

5/5

Google Review

“They were very professional, my house roof came out beautiful, and they cleaned up nails and debris very well. Greg explained everything step by step, returned my calls and made me feel very comfortable. I would recommend them to everyone I know and the work was done in a day!”

Leslie S.

5/5

Google Review

“My experience with Best Choice Roofing was a great one. I was really impressed with all of the people who worked on my roof. They were all professionals and answered all of my questions. I would recommend this company to all my friends.”

Riad Z.

5/5

Google Review

“I would like to thank Best choice roofing for their quick response to our needs. Three days after being on contract to sell our home the “March Hail storm” in Texas hit. We had to have the whole roof replaced and siding on our home repaired. We were under time constraints and due to so many other being effected everyone in the roofing business was backlogged. Best choice roofing went above and beyond.“

Helen B.

5/5

Google Review

“This was second time using Best Choice roofing, I live in SATX an my rental property needed roof repair after Weather Damage, Since BCR did such a good job on my last property, I used them again and just like before the experience was great”

Tori F.

Best Choice Roofing IconBest Choice Roofing

3710 College Road Suite 133, Wilmington

4.9 354 reviews

  • Avatar Dawn Marie Hart ★★★★★ 4 weeks ago
    Now I feel comfortable with interior repairs! I was supported every step of the way…Matthew helped me with filing an insurance claim, made phone calls … More and took the steps I wasn’t able to with my busy work schedule.The work itself is top notch, I had open communication from the site supervisor and the job was completed in half a day (on a smaller mobile home). The crew cleaned up every last bit, too.I highly recommend this company, especially if you can get Matthew on your team.
  • Avatar Shelvy Hooks ★★★★★ 4 weeks ago
    Had a great experience with them--and the roof looks great, outstanding job!! The communication was great and assistance with the insurance company and … More the contract were also great...checked in constantly (Clint) to make sure the process was working...Would definitely use again and recommend. Might also add that they cleaned up every little thing,can't tell they were even here except they left a great new roof.
  • Avatar M Fletcher ★★★★★ 4 weeks ago
    Truly satisfied with Best Choice Roofing. I love the final product and highly recommend! Mike Pupillo did a fantastic job and made the process from start … More to finish seamless!
  • Avatar Richard Conn ★★★★★ 2 months ago
    We were replacing a roof that was badly installed less than ten years ago by a local contractor. So obviously I was concerned about who I should hire this … More time around. I was very pleased with Best Choice’s process. The sales rep was thorough in his presentation without being overly aggressive. He allowed me time to speak with other contractors to compare quotes while holding to his. Calls and inquiries to the company were answered promptly and politely. The crew showed up on schedule and worked quickly. The project manager was on site and checked in several times to ensure things were up to our expectations. At one point, when the crew ran out of shingles, the project manager drove over an hour away to get the correct shingles to finish the job. After installation, the crew cleaned and swept the property of all debris and hauled off the old roof. During the post-installation walk-through, we found a few issues which were quickly addressed including repair of some minor damage to a picket fence. At the presentation of the final invoice, I was told that there was more damage to the roof deck than was expected and they had to buy more decking material. However, I was told during the initial quote process, if more materials were needed that they would cover that extra cost. They held to their word without opposition. I am very pleased with this company and would strongly recommend them for roof replacement. Good work by all.
  • Avatar Robin McGrath ★★★★★ 3 months ago
    Best Choice really was the BEST choice for us. From the moment the Sales Associate, Sam arrived - ON TIME as scheduled - to the moment we signed the warranty … More and paid the balance, the whole project was smooth and 5-star. We have a beautiful new roof of the highest quality that was installed in a timely manner. The work was thorough and top-notch and the clean-up was meticulous. Sam H. was an absolute pleasure to work with. He answered every question, gave us so much information and stayed in constant touch with us throughout the project. Best Choice should send Sam to every inquiry appointment because he is the best.
  • Avatar anita mills ★★★★★ 3 months ago
    Dad, sister and myself are very pleased with the roof work completed on our father’s house. Sam was very helpful. He explained the entire process and he … More was very patient in making sure my sister and dad understood the work that would be done. Sam presented himself in a professional and personal manner. He listened to our concerns and he showed he cared and wanted to make sure we would be pleased with the service. Thanks Best Choice for sending Sam.
  • Avatar cecilia murphy ★★★★★ 4 months ago
    Sam H, was very helpful in me obtaining a claim with my insurance. Very courteous and professional.I must say the whole team, which included Hunter and … More Griffin was professional. They came out on Saturday and inspected my roof, we sit down and they explain what happens next. The courtesy and professionalism that this team has is amazing. I felt very informative about everything that was gonna happen next and what the process consist of ,thanks again.
  • Avatar Jimmy Best ★★★★★ 4 months ago
    Elaine Best and I are so excited about our new roof. Those guys showed up and showed out. They worked so diligently to complete the work in one day including … More clean up. Our roof is beautiful! Luke and Hunter thank you again for handling insurance process and keeping in touch throughout everything. To the lady in the office for keeping us informed on scheduling and to Johnny for finalizing our paperwork and making sure we were satisfied. For anyone needing roof work Best Choice Roofing are the Best!
  • Avatar Pat Russell ★★★★★ 4 months ago
    Well BCR showed up on time they stuck to the contract and price. No hassles no problems. I would recommend them highly. Thank you Sam Haile for guiding … More me there.
  • Avatar Steven Kinlaw ★★★★★ 4 months ago
    Sam Haile and Best Choice Roofing are great. Sam is very knowledgeable with his product and has great customer service through the project. Project manager … More John is also a great guy making sure the job is done. JJ and his crew done great work. Thank's everyone

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