Our Reputation

Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.

See what others had to say about their experience with Best Choice Roofing.

Read What Our Customers Have To Say

Best Choice Roofing IconBest Choice Roofing

8933 Western Way Suite 14, Jacksonville

4.5 322 reviews

  • Avatar Crystal Johnson ★★★★★ 2 weeks ago
    Best Choice roofing was awesome They helped me get a new roof and deal with my insurance seamlessly. Vicky was amazing on site the day of my install and … More Rebekah helped me every step of the way, my roof was done in one day and it looks great. I highly recommend Best Choice Roofing to everyone!
  • Avatar Taylor Sanders ★★★★★ in the last week
    I can’t say enough good things about Billy Martindale. From the moment we met him, he was just so easy to work with and had a really deep understanding … More of the roofing process. He came out, checked out our roof, and explained everything in a way that made sense, no jargon, just good advice.He gave us solid options that fit our budget and never tried to push us into something we didn’t need.Billy was super responsive, always quick to answer my calls or texts, even when I had plenty of questions. He worked with the roofing crew like a pro, keeping everything on track and making sure the job was done right. After the work was finished, he swung by to check in and make sure we were happy, which we definitely were. Our roof looks awesome, and it’s all thanks to Billy’s know-how and care. If you need a roofing consultant, he’s your guy. Hands down the best person to walk you through this process.
  • Avatar Suzanne Adamczewski ★★★★★ a week ago
    Best Choice Roofing did a great job on my roof. Rebekah was great guiding me through the entire process with my insurance company and the production team … More was very respectful and did a great job cleaning up. I love my new roof and highly recommend Best Choice Roofing!
  • Avatar H “Keith” McCrocklin ★★★★★ a month ago
    I have to give a shout out to Billy Martindale of Best Choice Roofing. Billy took excellent care of me through the entire replacement process; from initially … More pointing out roof damage I had not noticed to providing the free roof inspection, including detailed pictures and video of damage, to helping me through the insurance process, and even following up on some minor concerns I had during installation. Billy provided B2E (Beginning to End) service to me. He has a tremendous work ethic, is very knowledgeable of the roofing process and is a man of his word. I HIGHLY recommend Billy to anyone that suspects they may have some storm damage. He'll definitely take good care of you.
  • Avatar LeLinda Hogans ★★★★★ 2 months ago
    My experience with this company was fantastic. Billy Martindale did a fabulous job dealing with my insurance company. He was very professional, friendly … More and experienced. I really enjoyed the quality selection of rooftop materials to choose from. Also, appreciated the feedback on upgrades and warranties. Workmanship was top notch and the installation and cleanup was fast and efficient. Permits were filed downtown with the city of Jax, which helped me to know this was no under the radar company. Totally legitimate. I would highly recommend this company and Billy to anyone in need of roof replacement or a roof weather expert. A+
  • Avatar Jeep Chik ★★★★★ a month ago
    After Roof Install Update!I received amazing service from Best Choice Roofing! From Beginning to End!Highly recommend!! Billy with Best Choice Roofing … More did an amazing job helping with my claim to get a new roof. He made sure I was getting the best deal and products. Not only did Billy go over everything with great detail he helped me with talking to my insurance company on using the roofing company I wanted to use. He also went over and above to help find a company that would install and reinstall the solar panels. What really impressed me with Billy was his constant communication. He answered all my questions and concerns I had during the whole process! I can tell he is passionate about what he does and really cares for his customers.Now to the production team. Vicky was awesome! She went over everything that was happening and kept me updated on their timeline and when they expected to be done. Vickys whole team was amazing from set up to clean up! They even covered my whole pool, which was a concern of mine. I can not recommend Best Choice Roofing enough. Great experience!

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