Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
I recently had the pleasure of working with Donovan for a roof replacement, and I can't recommend him highly enough. From our first meeting, he was incredibly knowledgeable and attentive, taking the time to explain all my options without… More any pressure. He provided a detailed estimate and answered all my questions.
Donovan prioritized my needs over making a quick sale. The installation team he coordinated was professional and efficient, completing the job on time and kept me informed throughout the process. He worked with me to get my insurance company to cover the cost. If you're in need of roofing services, Donovan is the person to call!
Best Choice Roofing was nothing short of AMAZING from start to finish. They were extremely kind, informative, timely, offered easy financing. They replaced my 40 year old roof with beautiful high grade shingles. I literally couldn't… More be happier with their service or the results. I will refer them over and over again, 100%. XOXO!
Wow where to start, Jarrid came to my house and did a very thorough inspection of my roof and ended getting the insurance to pay for the whole roof the same day. I was very impressed and would definitely recommend contacting Jarrid Gonzalez… More do help you with and roofing needs. You will not be disappointed, ask for him and he will definitely help you out with no problem, he’s very personable and professional. Don’t hesitate!
Joseph G arrived unexpectedly. At first I was hesitant to have my roof inspected since I didn’t request an inspection. He presented himself professionally and answered all my questions with care and interest. After a quick inspection I… More was advised, with pictures, of a few problem areas.
Thank you!
Michael R
I’m glad I was able to find a person like Gio. She has made the process of getting my new roof such a hassle free experience. Definitely showing how customer service is done! I look forward to having her do my roof.
Gio is a very attentive , courteous, knowledgeable and friendly person. She was very professional and was very quick at responding any questions I had regarding my roof. I would highly recommend her for anybody that’s looking for a new… More roof.
Best Choice Roofing made my life so much easier. Bentley stood behind me the whole way, intelligently talking to my insurance agent and showing him all the damage and roofing problems I had. Done deal! New beautiful roof professionally… More from start to finish. Thank you Bentley. I will definitely refer anyone that needs roof work to call you!
Met Sarah at Costco handing out cards. She was very knowledgeable about the business and very personable. I will definitely be using best choice roofing In the future. Thanks Sarah for all the great information and I will be reaching out… More to you soon.
We had a wonderful experience working with Creighton Morgan and his team and absolutely love our new green roof! It was a small premium to order the green, but Creighton helped as liaison to our insurance company and walked us through the… More process, making it very easy and low-stress. The communication was on-point, the work was done quickly and respectful of our landscape and property. Wouid highly recommend!
Jason R knocked on my door on a Saturday, introduced himself very professionally, gave his pitch and I gave him permission to do the roof inspection. When he was done with the inspection, he showed me pictures and videos of the damage.… More He walked me through the claims process calling my insurance with me. We waited for about a week for the insurance adjuster to come out to my house. Once the adjuster came out Jason R was here with the adjuster and walked him through the damage he saw. Once they were done my insurance told me about a week they would have the results. I received the insurance scope and forwarded it over to Jason R he called me and explained everything the insurance paid for, to my surprise they paid for the whole roof like Jason R told me they would. We set up appointment to meet to chose my new color roof and scheduled a date for about 4 weeks out. 4 weeks went by and they were putting my roof on, Jason R stopped by and checked on the process and filled me in every step of the way. He even provided pictures of the progress and completion. I am very satisfied of the professionalism and communication from Jason R. I will be definitely recommending this company to my family and friends.
A BCR rep named Sarah came to my home and asked me about my roof. She told me I could possibly qualify for coverage on a roof and I didn’t know that. So now I will be considering BCR roofing when I purchase my home in the future. Thank… More you Sarah for knocking on my door.
Gio is a phenomenal rep! I was worried about the process but she really knows her stuff and made it so much easier for me. She assisted with inspecting my roof and pointed out some things I missed! Best Choice will have my business because… More of Gio.
Bentley came out to inspect our roof the other day. Addressed our concerns. Felt was knowledable, through, and explained things in great detail. Could tell an honest guy, not trying to push anything on you. Ask for him if checking out companies… More for your roof.
I am thoroughly impressed with how helpful Austin has been in helping me complete and understand the insurance process. His customer service and ability to explain things has helped me feel so comfortable in making such a big decision.… More
My brother in law suggested this company as he said his dad used them years ago as did some of his friends. The contractor that came to our house was Oscar. He was very nice and respectful and patient with us as it's our first house… More and first time we've done anything like this. He helped us walk through our options and explained everything I/we had questions about. They we're upfront about everything which we loved. Allexus helped us on the paperwork end once all the contracts were signed. She was also very nice helpful and respectful and patient with us . We are very greatful for everyone on the best choice roofing team. We especially love that they helped us get all the help we needed as first time home owners and we will be lifetime customers and will definitely be recommending BCR to our family and friends in need!! We also got a pretty great warranty as well!!
Alex came to my home today and offered to do an inspection of my roof. He was very informative and thorough. He took the time to assess the condition of my existing roof and provided detailed recommendations on the best course of action.… More He was patient in answering any of my questions and concerns . Great customer service is key and goes a long way in any business . Will definitely be calling BCR when I’m ready to pull the trigger on replacing my roof .
I’m so glad that we chose Best Choice Roofing for our new roof. It was easy from the first step to the last step. Our sales guy Ryan, was up front and honest from the first meeting. He even offered to help out with insurance side but thankfully… More he didn’t have to. The installers showed up on time, got the job done in a timely manner and cleaned up like they were never here. My hubs & I are 💯 satisfied with the job.