Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Blvd #5B, Richmond
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I am writing to express my sincere satisfaction with the service provided by Forrest, a sales representative at Best Choice Roofing. He was instrumental … More in guiding me through the decision-making process for my new roof.Forrest worked seamlessly with my insurance adjuster, Logan, and provided exceptional support every step of the way. He patiently answered all my questions, making me feel confident and secure that the roof installation would be handled properly.Furthermore, the roofing crew — a team of three men and one woman — was incredibly efficient. They completed the work proficiently and ensured all debris, nails, and other materials were thoroughly cleaned up around my home.I wholeheartedly recommend Forrest and Best Choice Roofing. I believe Forrest is a tremendous valuable asset to your company. -
We had our roof inspected and replaced by Best Choice. Ryan was friendly, knowledgeable, and very helpful. He handled everything for us. All we had to … More do was pick what shingles and skylight we wanted. The roofing team was courteous and cleaned up when they finished. I would definitely recommend this company.
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I honestly could not be happier with these guys. I had some concerns about my roof and Ryan came out and looked it over for free, then handled dealing … More with my insurance company and everything. Everything about the contract was explained very clearly, and they don't pressure you to try and upgrade or change things you don't need or add hidden charges.The workers themselves were very polite and very careful, especially of all of my peonies and irises. I got scheduled pretty quickly, it took them two total days, and the roof looks beautiful.
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I had an emergency repair situation, and after the 3rd company that I called told me that they couldn’t attend to my repair for 2 weeks, Best Choice Roofing … More was ready to jump in and take care of things. Ryan came out and assessed the damage very thoroughly and within a short amount of time got the job done. The repairs were done in 1 day and everything is sealed up and back to normal. I highly recommend them!
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My husband and I are very pleased with the new roof we received. Jessica the sales representative was very helpful and communicated every step of the way. … More Jessica was also very helpful with assisting my mother with getting her new roof as well.The process was very smooth and the entire staff from the beginning to end represented professionalism and great customer service which I am a stickler for.I would also like to add that Zak and Isaac were very professional and communicated well throughout the process. I will definitely recommend BCR to others.
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