Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Boulevard #5B, Richmond
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We recently got our roof done by Best Choice Roofing. Forrest was great throughout the whole process, helping with scheduling, insurance, and clarifications … More when needed. He is such a nice and respectful young man. Lou was an amazing help as well and super sweet and relatable. Would def recommend this company. And the teak looks amazing. -
My husband and I are very pleased with the new roof we received. Jessica the sales representative was very helpful and communicated every step of the way. … More Jessica was also very helpful with assisting my mother with getting her new roof as well.The process was very smooth and the entire staff from the beginning to end represented professionalism and great customer service which I am a stickler for.I would also like to add that Zak and Isaac were very professional and communicated well throughout the process. I will definitely recommend BCR to others.
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A fine overall Roofing Company! Forrest was very helpful throughout the entire process. He was able to get my homeowners insurance, All-State, to pay for … More the entirety of my roof and he helped guide me in the right direction to put a high quality roofing system on my house. Additionally, the crew was very efficient. They were able to install and clean up my yard from all debris/nails all in one day! I highly recommend Forrest for all of your roofing needs, especially if you have storm damage!
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This was my first experience having roofing replaced on my home and I must honestly say, I have recommended Best Choice Roofing to my family members as … More well as some of my friends. Steve Atkins was the representative who worked closely with me throughout the entire process. He explained to me who would be completing the project, when it was start and how long it was take for completion. He explained the differences in shingles, grade of materials as well as the warranty coverage. He was customer focused and I felt extremely comfortable with this whole process. I strongly recommend Best Choice Roofing and ask for Steve Atkins if you need support in repairing/replacing the roof on your home. I am loving the color of the shingles chosen and my NEW roof
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Jonathan was very professional throughout the entire process. He first stopped by after passing our home to discuss the possibility of getting a new roof. … More At the time, we weren’t interested, and he respected our decision, simply leaving his business card and letting us know we could reach out when ready—no pressure at all.When we eventually contacted Jonathan, he arrived the next day to assess our current roof. By the following day, we received a detailed estimate for the cost of a new roof. After deciding to move forward with the repair, Jonathan promptly set everything in motion.About two weeks later, the materials were delivered, and the roofing team arrived the next day. In just one day, our new roof was completed with excellent workmanship. Every team member we interacted with at Best Choice Roofing was professional, knowledgeable, and wonderful to work with.We highly recommend Jonathan and Best Choice Roofing for their outstanding service!
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