Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Blvd #5B, Richmond
4.8 341 reviews
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Jeane ★★★★★ 5 months ago
Expertly installed. Attention to detail. Respectful. Aren't enough words to express our appreciation and gratitude for the awesome job. Good, honest … More pricing as well.My representative was Bryce & Victor was the production manager on site to assist me with any questions or concerns. Great guys. -
Tana Jones ★★★★★ 2 months ago
I had a wonderful experience with my total roof replacement by Best Choice Roofing. Max was my consultant, and he did a really great job educating me throughout … More the process and making everything go smoothly from start to finish. His follow-up, attention to detail, and professionalism were truly appreciated.The installation crew was amazing as well. Even with the hot weather, they worked hard, stayed professional, and made sure everything was completed properly. We left cold drinks for the crew, and Max did too, which showed the kind of care and teamwork that made the experience even better.The crew cleaned up thoroughly and made sure the job was professional and complete. I would recommend Best Choice Roofing, Max, and the entire crew over and over again! -
Aruna Francis ★★★★★ 2 months ago
We had a fantastic experience working with Best Choice Roofing recently. The team did an amazing job doing a same day full roof inspection when we reached … More out, worked with our insurance to help file our claim and made sure to follow up with our insurance agent every step of the day until the claim was approved. The roof replacement process was also very smooth. They got our new roof installed in 2 days and the crew worked tirelessly to make sure we had a smooth experience. Thank you! -
Shane Bailey ★★★★★ 3 months ago
Best Choice roofing did a phenomenal job for me and my needs. It started as a door to door type sales pitch that was not pushy at all. They just left me … More a card and were very respectful. I eventually did reach out and connected With Bryant Zarzuela, who is hands down one of the best salesman I have ever dealt with. He was very patient, knowledgeable, and extremely communicative with me. He even sat through 2 insurance adjusters and they had my back the whole time while dealing with the insurance. The install went very smoothly and was done in a day for the house and detached garage. James was very knowledgeable of the warranty process and answered all of my questions for the certificate of completion. They were also very helpful and prompt in getting the job done as I was having solar installed as well 2 days after completion. Top notch group of folks!! Would recommend this team to anyone. -
Dan K ★★★★★ 3 months ago
Customer service by Jonathan was exceptional! The Service Installation Crew couldn't have been more professional. Very efficient and clean! Price … More was reasonable even though my insurance paid for most of it. Highly recommended!
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