Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Blvd #5B, Richmond
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I am writing to express my sincere satisfaction with the service provided by Forrest, a sales representative at Best Choice Roofing. He was instrumental … More in guiding me through the decision-making process for my new roof.Forrest worked seamlessly with my insurance adjuster, Logan, and provided exceptional support every step of the way. He patiently answered all my questions, making me feel confident and secure that the roof installation would be handled properly.Furthermore, the roofing crew — a team of three men and one woman — was incredibly efficient. They completed the work proficiently and ensured all debris, nails, and other materials were thoroughly cleaned up around my home.I wholeheartedly recommend Forrest and Best Choice Roofing. I believe Forrest is a tremendous valuable asset to your company. -
My experience with Best Choice Roofing has been outstanding! I worked with Ryan Jones and he was very helpful and professional every step of the way. He … More was easy to get in contact with and answered all the questions I had. The process was pretty quick and easy. I would recommend this company for your roofing needs. They have some of the best products and professional people to work with from the office staff to the sales people and the roofing installers!
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My experience, with best choice was exceptional from start to finish. Every member of the team i interacted with from the sales staff to the installation … More crew was professional. They were attentive and genuinely invested in my vision for my home. The level of care and attention they showed was truly remarkable. Id like to give special recognition to Victor, Jessica & Lou for going above and beyond.I wholeheartedly recommend Best Choice Roofing to anyone looking for top quality service and outstanding results.Everyone who's been to my home has taken interest in my home and my wishes, just an absolute perfect experience. And I would highly recommend them to anybody and everyone
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Way to go, Best Choice Roofing! Kim has done a fantastic job! She is very informative, down to earth, and continues to answer any questions that may … More arise. My mother and I enjoyed visiting with Kim over the weekend, and she did a great job answering our questions and making us feel comfortable with our purchase. Kim should be commended for her above board sales skills, professional demeanor, and her ability to stay grounded, friendly, helpful, and professional at the same time. Thanks Kim, for making our purchasing process a truly pleasant experience!
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Yeah, this is Mr. O’Neill 3501 Left Side Dr., Richmond, VA today’s date is November 13, 2025. I’m here with the with Victor and we’re finishing up the … More paperwork overall very pleased of the service of the sales person which was Mickey and the lady in the office was Ms Lou. She was very pleasant to work with. She solved all my issues and problems if something came up and so forth overall me and the wife were very excited that the new roof is beautiful in color and it replaces our architectural shingles with theirs from Owen’s Corning overall, I have no complaints that the five or six gentleman that will come here regular for three 3 1/2 days to install it. They managed to work together real good as a team. The roofing went well. Only issues we had was that we had a few that were cupping and curling, but Victor managed to work with me to get the problems resolved. It took us a few months to let it settle and let the heat get down on it and see how we can do it but he’s back in today to close the deal. Overall satisfied my wife is satisfied very pleased in the workmanship that was performed.
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