Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Boulevard #5B, Richmond
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Jonathan was very professional throughout the entire process. He first stopped by after passing our home to discuss the possibility of getting a new roof. … More At the time, we weren’t interested, and he respected our decision, simply leaving his business card and letting us know we could reach out when ready—no pressure at all.When we eventually contacted Jonathan, he arrived the next day to assess our current roof. By the following day, we received a detailed estimate for the cost of a new roof. After deciding to move forward with the repair, Jonathan promptly set everything in motion.About two weeks later, the materials were delivered, and the roofing team arrived the next day. In just one day, our new roof was completed with excellent workmanship. Every team member we interacted with at Best Choice Roofing was professional, knowledgeable, and wonderful to work with.We highly recommend Jonathan and Best Choice Roofing for their outstanding service! -
I had an outstanding experience with Ryan Jones from Best Choice Roofing, and I can’t recommend him highly enough! From the moment I reached out, Ryan’s … More customer service was top-notch. He was quick to respond, incredibly friendly, and took the time to thoroughly explain the process and options available. Throughout the entire project, he kept me informed, answered all my questions, and made sure everything went smoothly. The quality of the work was exceptional. My roof looks amazing and the team was efficient and professional. Ryan truly goes above and beyond to ensure his customers are satisfied. If you're looking for reliable, expert service, Ryan and Best Choice Roofing are the way to go!
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This was my first experience having roofing replaced on my home and I must honestly say, I have recommended Best Choice Roofing to my family members as … More well as some of my friends. Steve Atkins was the representative who worked closely with me throughout the entire process. He explained to me who would be completing the project, when it was start and how long it was take for completion. He explained the differences in shingles, grade of materials as well as the warranty coverage. He was customer focused and I felt extremely comfortable with this whole process. I strongly recommend Best Choice Roofing and ask for Steve Atkins if you need support in repairing/replacing the roof on your home. I am loving the color of the shingles chosen and my NEW roof
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I worked with Ryan Jones at Best Choice Roofing to have the shingled part of my roof replaced after my existing roof suffered hail damage. The whole process … More was very smooth and seamless. They even filed the insurance claim for me on the spot. The crew paid attention to every detail and did an excellent job cleaning up my property afterward, and the roof looks great. I'm very happy with the results.
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I had the pleasure of working with Ryan Jones and his team on a roofing replacement project for my clients, and I am thoroughly impressed with their performance. … More They demonstrated exceptional diligence and efficiency, ensuring that the work was completed within our tight deadlines. The quality of the roof replacement is commendable, and the finished product looks fantastic. I highly recommend Ryan and his team for any roofing needs and will certainly be referring them in the future.
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