Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
425 Southlake Boulevard #5B, Richmond
4.6 250 reviews
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C Boy ★★★★★ a week ago
Sales member Spencer was simply awesome... He was friendly, knowledgeable and thorough! I was skeptical at first; after speaking with Ryan in Management … More he helped seal the job. Spencer and Ryan worked hand in hand and made certain that all my questions and needs were met. Since I have referred others... Great job Best Choice Roofing!!! -
Mark Fortney ★★★★★ a month ago
A fine overall Roofing Company! Forrest was very helpful throughout the entire process. He was able to get my homeowners insurance, All-State, to pay for … More the entirety of my roof and he helped guide me in the right direction to put a high quality roofing system on my house. Additionally, the crew was very efficient. They were able to install and clean up my yard from all debris/nails all in one day! I highly recommend Forrest for all of your roofing needs, especially if you have storm damage! -
Jackie ★★★★★ 3 months ago
Jonathan was very professional throughout the entire process. He first stopped by after passing our home to discuss the possibility of getting a new roof. … More At the time, we weren’t interested, and he respected our decision, simply leaving his business card and letting us know we could reach out when ready—no pressure at all.When we eventually contacted Jonathan, he arrived the next day to assess our current roof. By the following day, we received a detailed estimate for the cost of a new roof. After deciding to move forward with the repair, Jonathan promptly set everything in motion.About two weeks later, the materials were delivered, and the roofing team arrived the next day. In just one day, our new roof was completed with excellent workmanship. Every team member we interacted with at Best Choice Roofing was professional, knowledgeable, and wonderful to work with.We highly recommend Jonathan and Best Choice Roofing for their outstanding service! -
Lacy Edwards ★★★★★ a month ago
We recently got our roof done by Best Choice Roofing. Forrest was great throughout the whole process, helping with scheduling, insurance, and clarifications … More when needed. He is such a nice and respectful young man. Lou was an amazing help as well and super sweet and relatable. Would def recommend this company. And the teak looks amazing. -
Vincent G ★★★★★ 2 weeks ago
In spite of the confusion over the initial scheduling because of weather, after the lack of communication was remedied, thanks to Isaac Green, the process … More went just as smooth as could be and the installation crew was punctual and professional in every way. They were insistent on finishing the job that day inspired of the threat of rain. They got to my place early and stayed late into the evening and did a remarkable job. Again, I give a special shout out to Isaac for his management of the whole process. He even made a point to pay me a personal visit when I initially called him about the confusion. All is well that ends well. I'm completely satisfied with Best Choice Roofing!
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