Our Reputation
Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Read What Our Customers Have To Say
Best Choice Roofing
1604 Newport Gap Pike, Wilmington
4.8 117 reviews
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Anthony Powers ★★★★★ 2 weeks ago
I recently had my roof replaced by BCR, and I couldn’t be more thrilled with the entire experience. From start to finish, the process was smooth, professional, … More and stress-free—something I didn’t think was possible with a major home project like this.A huge part of that credit goes to my sales rep, Ughene. From our very first conversation, he was knowledgeable, courteous, and genuinely cared about making sure I understood every step of the process. He took the time to explain all my options, answered every question with patience, and never made me feel pressured. His communication was top-notch—he kept me in the loop throughout the job and checked in even after the project was done to ensure I was happy.The crew that came out to do the work was equally impressive. They arrived on time, worked efficiently, and showed real attention to detail. My property was kept clean during and after the job—no stray nails, no debris, just a brand new, beautiful roof.It’s rare to find a company that not only delivers on what they promise but also goes above and beyond. BCR did exactly that. I feel confident knowing my home is protected, and I truly appreciate the professionalism and care they showed from day one.If you’re considering getting your roof done, ask for Ughene at BCR. You’ll be in excellent hands. Highly recommend! -
ben smith ★★★★★ 4 months ago
I highly recommend Best Choice Roofing. Ughene was very helpful and informative. He gave a detailed inspection and showed us the issues that we had with … More our roof. He thoroughly explained and helped us choose the right shingles and products for the job. He made the process pain free and effortless for us. He was very responsive, made himself available, and offered his expertise at every step of the process. Jamal and the crew that came out was very friendly, professional, and meticulous in the work and cleanup that they did. 100% will use them again. -
Ashley Augustine ★★★★★ 3 months ago
Ughene made our experience purchasing our new roof for our first home stress free and was kind enough to come to our aid on a whim. The process was very … More simple and it was also affordable. His kindness and patience while answering all our questions was very appreciated and helpful. I would recommend not only the company he works for, but to request him to come give you quotes and information on your roofing needs. -
Adam Dryden ★★★★★ 2 months ago
Best Choice Roofing did an amazing job from start to finish—professional, efficient, and the roof looks fantastic. John was especially helpful, walking … More me through the process and making sure everything went smoothly. I highly recommend them for anyone looking for quality work and great service! -
Ch h ★★★★★ 4 weeks ago
Best Choice Roofing provided a free estimate and clearly explained the work needed. Ughene was very professional. I am highly satisfied with the service. … More
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