Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
If you are looking for a quality roofer with great communication and truly takes pride in their work, look no further.
Spencer and Jade were a godsend in getting our roof repaired. Our insurance company denied our roof after Hurricane… More Helene, and I can confidently say we wouldn’t have won our case without them. After 7 months of fighting, they got us a new roof. And they didn’t ask for a dime of payment until our insurance approved us… They were knowledgeable, patient, reassuring, and responsive. And as I’m raving about them, I almost forgot to mention the quality of our new roof. It was completed promptly, and we are very pleased with the quality of work.
Best Choice Roofing did a great job with my metal roof. Daniel was professional, responsive, and kept in touch with me. I really appreciated his help and communication. I recommend Best Choice Roofing.
Cody and his group of guys who replaced our roof are truly amazing! We thought it might be a drawn out process for getting our roof fully replaced, but it was done within a matter of weeks! That’s from starting the paperwork to getting… More the roof done. The rain pushed it back a week or two, but they got it all done within a day and a half. The guys that came out were all so nice! I had my kids at home with me while they were doing it, which would make some feel uncomfortable, but they were all truly amazing! I would 1000% recommend this company to anyone who is wanting their roof worked on! Call and ask for Cody!
Jade with Best Choice Roofing stopped by our home and asked if we would like a free roof inspection. She was thorough and made sure to document anything she found, for us to see. We haven’t made a decision about our roof as of yet but are… More confident that when we do, we will be working with Jade. If you need a roof inspection call Jade. She will do it for free and give you a piece of mind.
This company has confidence and respect the customer they did one great job applying the roof the workers were kind respectful and hard workers.they explained everything they did and why. I’m glad that I went with them. After their explanation… More of what they wood do in applying the roof. Condos to your company and. Staff . I recomend this company to everyone I speak with. Thanks again !!! They also took pictures of all they did on inspection day so I could see what they did very happy with their work and accuracy of their work !!!
Jade Brown of Best Choice Roofing is the best. She kept telling me she would help me all she could and she did. She is very knowledgeable and so very sweet and kind. Kept me up to date with when my roof was gonna be fixed. I cant say enough… More about her and the guys who repaired it. She took the worry away and reassured me it would be done and done correctly. She followed up after the crew had finished the job. I would recommend Best Choice Roofing too anyone. Thank You Jade! And thank you to the wonderful crew who installed my roof.
Daniel Martinez has been awesome and helpful.
He took time to walk me step by step answering all my questions. He was very professional. And after having 4 estimates/inspections before him, I decide to sing up a contract with them for a… More new roof. I wish him the best.
Mikal came in today. I was having a bad day. Through his kindness and consideration showing in his actions . I have a saying if you ain't walking you ain't getting nowhere
He definitely got somewhere that took my day that was… More gloomy and turned . He is a SUNSHINE SUPERMAN. And I appreciate him and Best Choice. It's clear that y'all mean my best choice. It's also clear that BEST CHOICE has been down and up and around path that's lead to y'all's choice of being very affordable (I thought there would be no way) now I know there is and that makes me thankful for this day. That I should be greatful if irregardless. I'm was not
Now I am
Very happy with the job done by these guys. Gary was super helpful and easy to work with. The workers were quick, thorough, took my old roof off, and had the new one on in one day. Put tarps down to catch everything and walked around multiple… More times with a magnet to pick up all the old nails. Worked with my insurance and everything was super easy for me. Highly recommend.
Jesse Spainhour from Best Choice Roofing was incredibly knowledgeable and helpful. While we choose a different contractor, Jesse took the time to walk me through everything and answer my million and one questions. I never felt pressured… More to go with them. He was also very good at documenting the damage done to our roof by Hurricane Helene. This has been an incredibly hard process dealing with the aftermath of Hurricane Helene but at no time did i feel pushed to use Best Choice Roofing. I would highly recommend them for your roofing needs if you need someone!
I had an estimate/inspection done in January, 2025 and the lady that came to do it (Jade Brown) was the sweetest, nicest person that I have met in a long time.
She was very professional and had lots of knowledge about roofing, structures,… More etc.
She was definitely a ray of sunshine.
Thank you so much, Jade.
-Rich King (Mills River, NC)
Xander has been so awesome at helping us navigate the process of going through the insurance company which has been very difficult and upsetting to us. He has taken it on where we don't have to deal with them even though they tried… More to intimidate us to take a claim less than what we deserve. He has gone to bat for us in many avenues. He is an upstanding young man who is a hard worker and won't settle until he exhaust all avenues. Another thing I like about Xander is he is not afraid to go to higher ups to get the job done. He is easy to talk to and he truly cares. Carrie
Fletcher at Best Choice Roofing was so helpful after Hurricane Helene damaged our roof. He kept in touch with us and was very helpful with the insurance claim. We have recommended neighbors to contact Fletcher at Best Choice Roofing for… More their roofing needs.
Best Choice Roofing replaced my Grandmother's roof after some hail damage. Fletcher helped us through the process, and made everything as simple and straightforward as possible! Fletcher's customer service was outstanding, and… More well above and beyond anything we expected! Every person we worked with was kind and patient, especially with my elderly Grandmother, and I appreciate that. On top of all that, the roof replacement went smoothly as well! They showed up when they said they would, and finished on time. The roof looks great!!! I would not hesitate to recommend this company to anyone!
I recently had my 20-year-old roof replaced, and I couldn't be happier with the results. From start to finish, the team was professional, efficient, and thorough. They took the time to explain the process and provided a fair estimate.… More The crew worked diligently and completed the job on time, leaving my property clean and looking better than ever.
Special mention goes to Mikal, the roof inspector, who did an excellent job. He was thorough in his inspection, clearly explained the condition of the old roof, and made sure the new installation met all necessary standards. His attention to detail gave me great peace of mind.
I highly recommend to anyone in need of roofing services. Their quality of work and customer service are top-notch!
This review is for Sam And Josh, who came by to take a look at our roof. We have not had roofing done by Best Choice, but they were fantastic when they came by and talked to us. There was no high-pressure sales and my impression is they… More would be a real advocate for us. Based on that interaction when we have roofing done I will reach out to this company.
I had my roof inspected by Cody, no damage was found. 5 stars because he was very professional and explained the process were I completed understood. I highly recommend Cody and Best Choice Roofing!
From the time they showed up to check for damage until the time they completed the job, everything went great. Sheri and Derrick were very easy to work with and the crews they sent to do the work were very professional and did a great job.… More My wife did make them brownies and cookies. I have recommended them to my neighbors and would not hesitate to call them in the future for other work.
Working at Best Choice Roofing is like finding the perfect shingle — solid, reliable, and built to last! The people are awesome, the vibes are unmatched, and the boss? Total legend. I’ve learned more about roofing than I thought possible… More and grown so much more personally and professionally than I expected. If you want a great team, a sick boss, and the chance to nail life (pun toootally intended), this is the place to be!
Sam has great customer service & is very friendly! She came by to do a thorough inspection on my roof & explained to me in layman's terms what kind of damage was going on. I'd highly reccomend BCR!!!!!
Highly recommended. Cody D went above and beyond when analyzing damage to the roof, obtaining multiple quotes, and facilitating things to get the insurance agency to cover the damage. Will definitely use him again if the need ever arises.… More
Samantha is the most enthusiastic person I have ever seen on a rooftop. She must love her job. Maybe their name is valid! Can’t wait to see what their roof job looks like!
Our experience with best choice roofing has been nothing but great. Fletcher, has been open, honest and diligent throughout the whole roof replacement process. He came out several times to inspect roof, meet with me and the claims adjuster,… More etc. he went above and beyond to ensure we were knowledgeable about the process and never pushed. Fletcher was truly an advocate for our family through this whole process. Highly recommend best choice roofing.
On May 8th, my roof and skylights were severely damaged from a terrible hail storm here in Western North Carolina. I contacted Best Choice Roofing and it was one of my best decisions. Their rep, Fletcher Lee, was a pleasure to work with… More and made the entire process bearable. I honestly would not have known what to do. He worked directly with our insurance adjuster, got great results for me and I could not be happier. The roof was replaced, the crew was professional and the work was well done and they cleaned up after themselves. Great job and wonderful company!
I’ve dealt with Josh Rector, he came out and took a detailed site visit and took photographs and talked to me about the potential issues with my roof. He was professional, and informative and he also explained the issues and details to… More what was going on with my roof. Unfortunately his company decided not to do the repair which was outside of the scope of their responsibility but Josh continued to help me deal with a serious issue with my roof even though I could not hire him. I would have loved for his company to have done the work on my roof but unfortunately I that did not happen. Josh was very professional and helpful even when I couldn’t hire him. I would recommend his services in the company to people
From the first encounter with Derrick, the process went smoothly. He was tech smart with my insurance claim and helpful in explaining roofing materials and options and cost. When I called in, Sherri was pleasant and helpful, and Derrick… More always replied back to my questions promptly. My roof was replaced within a time frame appropriate, considering the spring rains. The installers were pleasant and worked proficiently, resulting in a good and satisfying job and attractive roof. I have no complaints and am pleased.
So I didn’t end up getting a roof put on but Mikal, from best choice roofing showed up to my door. Knocked and was able to give my Roof a clean bill of health.
I was sure he would try and push for a replacement but he was genuine and honest,… More and from the last people that inspected they actually told me that I needed a new roof immediately or it would triple in price in months…Needless to say I respected the work ethic from him. I highly recommend this company.
Where do I start??? From the time Fletcher knocked on my door and didn't take no for an answer, he is a very good salesman 🙂, til time he got the answer we wanted from our insurance company, he got us a new roof !!!!!His company handled… More everything and was very professional and made sure that we got our roof.
It got done in a day and never had a problem or concerns because Fletcher dealt with everything (even my mother on the phone gathering info, he was patient and kind). This is who you want to get whatever size roof you got to replace🤯💯🤠
Great folks that know the business. I would recommend Best choice Roofing to anyone in need of a new roof. They do what they say and say what they will do. Top notch people. Tyler and Derrick will help you any way they can and Fletcher… More is a gem as well. Give em a call. They will help you through the entire process
Outstanding! They were there on the day scheduled with enough workers to remove the old roofing and replace with new asphalt shingles in one day. Complete clean up. We could not find a single nail upon completion. Highly recommended
I was extremely impressed with Josua Rector when he came to my home Saturday and inspected my roof. He was very professional, friendly and polite. He explained everything in detail and answered all of my questions. What stood out the most… More was his honesty. I have already and will again, definitely recommend Joshua and BCR for roofing .
Won’t go anywhere else! Any time I had a question, Tyler was more than willing to answer it. These guys treat you with respect, kindness, and know their job. They handled all the details and kept me informed. Never did I feel I was being… More taken advantage of. 💯🎉🏆🏅
Bought a new roof sold to us by Sean Switkes. Sean was on time and was polite from start to finish. Sean both climbed onto our roof and into the attic, snapping photos of our roof's issues. Better yet, Sean took the time to walk us… More through each photo/issue, explaining the cause.
He was patient with our many questions and communicated our payment options in detail. We had an excellent experience with Sean Switkes. Highly recommended!
You know, roofing is a tough business. I've had enough experience over the years to realize that in construction, it's rare that schedules happen on time. Best Choice Roofing did my roof, my parents roof, and a friends roof. There… More were delays on all three jobs, but the final outcome was great. I had numerous conversations with field managers and subcontractor schedulers that did a fairly good job. But, beyond a doubt, the glue to the Arden branch of Best Choice Roofing was Sherrie. The office manager I believe. Sherrie straighten out all miscommunications. Handled rescheduling. AND...held those boys feet to the fire to make sure things got completed. If I had a question or concern...I called Sherrie. I highly recommend Best Choice Roofing of Arden. Be patient future customers. There's a lot of moving parts in roofing. But, you'll be pleased with the outcome!
Great work environment. Been here two months, made good money and even more friends. The people here are helpful and driven towards success. The flexibility of the schedule is great. As far as roofing goes, they use the best products and… More ensure a proper installation. If any bumps occur during the install process, Thomas Miller is there every step of the way to make sure the job is done correctly and efficiently. All around awesome company
Although we have not yet engaged the services of this roofing company, we are currently in the midst of obtaining multiple estimates for a roof replacement. Our journey has exposed us to a diverse range of experiences with various companies.… More Some were immediately dismissed due to unfavorable impressions during the estimate process, while others projected a sense of legitimacy and professionalism.
In this landscape of evaluations, Best Choice Roofing stands out as the most comprehensive and dedicated in their assessment procedures. They surpassed expectations by providing meticulous explanations and maintaining clear and effective communication throughout the process. A special commendation goes to Harley from the Asheville office, whose upfront, concise, and thoroughly professional approach left a lasting impression.
Although their quote was slightly higher than others we received, the transparency and detail in their communication convinced us that we are receiving greater value in return. While it may be premature to provide a comprehensive review before the actual roof replacement, we feel compelled to share our exceptional experience during the quoting phase, which sets them apart from the seven other companies we have interacted with.
Our gratitude extends to Harley for his outstanding commitment to customer satisfaction. We hope that his exemplary service is duly recognized, as he has truly demonstrated a rock-star level of professionalism.
I don't usually leave reviews, but when I saw, the 1 star review from S L (probably short for Slandering Lawbreaker), I have to speak up. Best Choice just finished my roof (May 2) on a home that was built in 1936 (that has "issues"),… More they have been (and are) excellent! From the moment that I met Josh & Sean (who did the estimate), to the time I spoke with the CEO (after the job was complete, I have been impressed with everyone I have encountered in the company. As a "retired" construction business owner, I KNOW a "scammer when I meet one" (such as S L), I "Highly Recommend" Best Choice Roofing (in Arden, NC), and would be shocked if you had anything other than an "excellent" experience with them. I am a very happy customer located in Leicester, NC, and am NOT associated with anyone at Best Choice Roofing, other than to have had the "PLEASURE" of doing business with them!
The other employees have been very helpful and supportive to me as I was just starting out at this job. It's an awesome environment with everyone cheering each other on! I have met many great people who work for BCR in the last few… More weeks. Thankful for the opportunity for the job and to meet these awesome people!
Great place to work. Awesome supportive team. Amazing opportunity to create the life I want
Roofers are fast and efficient, our storm damage experts make the insurance process fast and easy for homeowners.
I have been working with this company for 2 months now. Everyone here is super supportive and great people. The fact that I also have the opportunity to help people protect their homes, their greatest asset is amazing. Seeing the joy and… More pride on home owners faces is the greatest feeling one could have!
Great company, great people! Personally had my roof replaced through them and 2 weeks later went to work and have loved every minute of it. Great environment and great money.
Derrick and his team were excellent!! At the last minute I decided to add skylights, and they were able to install them for me with ease. They were responsive to my questions, and left the worksite clean. In fact, when the old shingles… More were removed, it was clear there was rot around the perimeter of the house. Instead of charging extra and replacing all of the sheets, they edged the house and saved me a chunk of cash. Plus, after getting three bids on the roof, they were the most affordable. Would definitely use this company again.
Cody Dula, stopped by my house and noticed I had missing shingles he preformed free inspection and found damage, I was unaware my insurance would pay for the damages and save me money. If you have roof damages this is the man you want to… More help you. Cody saved me thousands. I would highly recommend Cody dula for your roof needs. Thank you best choice roofing for your wonderful service. The crew did an awesome Job installing the roof.
A few guys stopped by and offered a free roof inspection. My roof was only 2 years old. But I figured why not. 15 min later they came down and told me my roof was in good condition and that they tossed the sticks off my roof! Very kind… More 10 out 10 would recommend
Best Choice Roofing
