Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Jenni was so nice, and very knowledgeable. She climbed up on the roof and showed me the pictures she took, so I know that a new roof is necessary. She… More was a delight to work with. My puppies love her too! Would highly recommend this company for your roofing needs.
Eli from the start of this entire process has been excellent in everything. He is very easy to communicate with and very timely in his responses. He’s… More helped us understand the quality of their products and installation. He’s helped us understand the nuances of insurance. And he’s been available for our many questions. Best Choice Roofing sets the standard.
From the moment Jenni knocked on our door I was impressed. No hard PUSHY sales pitch no trying to trick us into anything. Till just now the roof being… More finished in one day starting at 6 am and already completely cleaned and cleared. Everyone we dealt with was exceptional. Went above and beyond with insurance and did everything they could to get us the best quality at the best pricing. Thank you!
I just had a new roof put on by BCR. I had an amazing sales person Devin! He knew his product and explained everything thoroughly. I had absolutely no… More questions on what would be done and how it would be completed. He was very personable and truly a nice person. Negotiations were painless I did have a couple cheaper estimates but they really worked to get my business. I knew in a few days after signing when it was to be installed. When the team showed up they let me know they were here and immediately started work. It took them only 12 short hours to complete and clean up. I recommend BCR for your roofing needs and if you end up with Devin as your sales person you will not have to worry about a thing!!
Less than 2 weeks ago I got a beautiful new roof. To be honest I didn’t want to spend the amount of money it cost, but at the moment I don’t like paying… More the price of eggs or ground beef! I was so impressed and felt comfortable with my rep that I didn’t even get other quotes. I knew Jenni would do everything she could to make sure I got what wanted and help with any and all questions and concerns I had. She kept the ball rolling and stayed in contact even while I was on vacation. On a scale of 1 to 5 I would like to rate Jennifer Cayce a 10 for her customer service and representing Best Choice Roofing.
Best Choice was amazing from start to finish. Jenni, the rep, was kind and helpful, and the office staff were accommodating and polite. The installers… More were top-notch, and I was so pleased with my finished roof!
I’ve been lucky to not have had to look for roofing contractors before, but when I needed to learn quickly, Best Choice Roofing showed up for me, literally.… More The process from assessment to completion was as painless and stress free as it could’ve been and I’m incredibly thankful. They had even worked with my insurer before, so it was so smooth! Good people helping those that really need it.
BCR has earned my business, trust, and future recommendations thanks to Colin C.My roof had been subject to several subpar repair attempts by other local… More roofers, so when Colin came to my door and said “hey man, you’ve got some roof damage and we can fix it”(or something like that). I wasn’t exactly thrilled. He let me say my peace (thanks, you’re a saint), then said something I never expected. Quoting to the best of my memory, “I’m sorry you’ve had so many bad experiences, how can I make this right and make you happy?”From that point on Colin made it clear in his quick replies and detailed information that I was in good hands. I asked a lot of him and he delivered. I had another issue not related to BCR that needed urgent attention, they graciously held off scheduling to accommodate me.Fast forward to the instal day, I am impressed with the work ethic and craftsmanship the crew has. They were respectful of our property and the roof looks incredible.To Best Choice Roofing, Colin, Mike(oversaw installation and final inspection), and the staff that worked with me on scheduling, I thank you. You are the people that homeowners need.
Wow! I am so thankful I found BCR or I guess that BCR found me. Colin C. has been a joy to work with. He has made this very overwhelming process so much… More easier. He just took one step at a time to make sure I understood what was going on. Insurance companies could learn a thing or two from him!
Have used this company twice for two different homes. From start to finish their representative Devin provided excellent customer service from initiation… More of installation, completion of the project and payment of all monies. He represented the company in a very friendly, informative , and professional manner. I highly recommend BCR for your roofing needs. Also want to commend Christian and Michael who were also part of the process.
Best Choice Roofing
