Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Shelby Doran was great to work with. She did an amazing job inspecting my roof. Everything was presented and explained clearly with excellent details.The… More roofing crew was professional and very efficient. They worked at a very high pace and completed the entire roof replacement in 2 days. The quality of work was excellent.I would highly recommend calling Shelby at Best Choice Roofing for your roof replacement.
Best Choice Roofing, especially Shelby Doran, saved us from the anxiety of finding a contractor to fix what we thought was a small amount of storm damage.… More Shelby noticed the damage on our roof while working on another job in our neighborhood, inspected both inside and outside the home, and worked closely with our insurance company to repair storm damage. We had the opportunity to upgrade to a Class 3 shingle, which lowered our homeowner’s insurance premiums. The crew started working on the roof at 7:00 am and finished by 4 pm the same day. Incredible! Shelby is extremely client oriented, always taking our calls or getting back with us within a few hours if she’s busy. Her knowledge and motivation made a large repair job very straightforward and efficient. All said and done, our home wasn’t just repaired; it was upgraded to exceed code for the cost of a deductible and the small price difference for premium materials. We couldn’t be happier, and we no longer have anxiety about water leaks during bad storms! Let it rain!
When I inherited an older house from my father, I quickly realized it was going to need a new roof. Malachi was there throughout the whole process to… More guide me. He was incredibly thorough with his presentations and incredibly flexible with his availability to fit my busy schedule. He allowed me time to consult with my sister about our options as we proceeded. If I had any questions, he followed up in a timely fashion. We were never left waiting for any answers. I can't recommend him enough!The team with BCR was awesome as well. They communicated their intentions for scheduling a couple days in advance as promised. When weather delayed the project, they made sure to let me know when they would be able to start. The project went as planned and they kept me updated throughout the whole process. The installation crew got everything done within the promised window and clean up was perfect after the project as well. If you need a roof give these guys a call!
BCR did a fantastic job on the installation of our new roof! Malachi Griggs was professional, courteous, knowledgeable, and available whenever I had questions.… More Moreover, he worked with the insurance company to get our roof replaced where we had been denied once before only a few months earlier. I had given up on a replacement by the insurance company until Malachi knocked on our door. There's something to be said for simply getting out and working, and Malachi did just that. I appreciate everything about my interaction with him, and I would recommend him with my highest regard.Jonathon Stanley managed the installation process, and just like Malachi, he was a pleasure to work with. The team that installed the roof were friendly, hardworking and seemed to show great attention to detail—as the roof looks fantastic and the clean up after left nothing in the yard that would show they had ever been on the property. I would say that's pretty impressive.I've heard from both Malachi and Jonathan today making sure I was satisfied, and I am most certainly satisfied—very satisfied.The pictures below are of the "tear off" of the old shingles and the several pictures of the finished product, as well as a comparison of what the house looked like with the old roof (gray color) and the new roof (brown). It makes a huge difference in appearance alone.If you're Googling contractors for a roof, I would say that you have found a great one in Best Choice Roofing. Possibly more important is the quality of character of Malachi Griggs and Jonathon Stanley who served as the face of the company to me personally, and they are both worthy of doing business with.I highly recommend you give them a call.
Preston Dye has been so professional & extremely helpful in helping us get our roof replacement from start to finish! Dealing with our insurance company… More has been easy because of him... He was very prompt in the inspection of our roof, helping us contact our insurance company for them to assess the roof situation and followed through with the process of initiating the roof replacement in a very timely manner. His knowledge, an expertise has made this quite easy and painless for us! I highly recommend Best Choice Roofing, Madison. Alabama, for your needs in the local Huntsville area. You will be not be disappointed going through Preston Dye ...he's your go to person!
I was in a very bad position and did not realize it. As a widow of three years, this was so out of my element. My person of contact was Ben Humphrey.… More He was very professional, yet quite personable. He went through this process with me step by step. I shed tears (all tears of joy) because he understood every emotion I experienced. The crew had the roof completed in one day. The service I received was excellent and I feel thankful and blessed.
We had a wonderful experience working with Thomas Gilbert, and I highly recommend contacting him! He did a thorough job of documenting our roof damage… More and was on site when our insurance adjuster came for inspection to insure the adjuster saw all the areas affected. Thomas was upfront and on top of everything, and he made the insurance claim process easy and straightforward, assisting us through every step. We couldn’t be happier with the level of service we received working with Thomas, and we were just as satisfied with the work done on our house. The roofers arrived as scheduled and completed our main house roof and detached garage roof in the time we were quoted. They did an extremely great job of cleaning up after finishing, and we were very happy with the final product. Our experience working with Thomas and Best Choice Roofing has been so easy, quick, and stress-free! I highly recommend them if you have any roofing needs!
Thomas Gilbert is absolutely fantastic. He inspected my roof after being disapproved by my insurance company twice. He was able to provide proof of damage… More via pictures to my insurance that made them re evaluate and approve the damage on my roof. Also the crew that was sent out were professional and experienced. They replaced my house and detached garage roof in a day. There are no issues with the roof, work performed, and their cleanup after completed. Would highly recommend Thomas and Best Choice Roofing!!
Best Choice Roofing provided me with an absolutely outstanding service. Thomas Gilbert was very helpful and guided me through every step of the project.… More If you are looking for a roof replacement, I highly recommend Best Choice Roofing. Thank you for your excellent service.
From start to finish this has been a very painless process. Ben was awesome to work with and went out of his way to secure insurance claim and accommodate… More after hours appointments to help with work schedules. Overall communication from the top down was prompt and informative. The crew that replaced the roof was friendly, courteous, quick, and cleaned up to the point you couldn’t tell they were here. And roof looks great. I would definitely recommend BCR from the experience that I had with their professionalism.
Best Choice Roofing
