Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
BCR did a fantastic job on the installation of our new roof! Malachi Griggs was professional, courteous, knowledgeable, and available whenever I had questions.… More Moreover, he worked with the insurance company to get our roof replaced where we had been denied once before only a few months earlier. I had given up on a replacement by the insurance company until Malachi knocked on our door. There's something to be said for simply getting out and working, and Malachi did just that. I appreciate everything about my interaction with him, and I would recommend him with my highest regard.Jonathon Stanley managed the installation process, and just like Malachi, he was a pleasure to work with. The team that installed the roof were friendly, hardworking and seemed to show great attention to detail—as the roof looks fantastic and the clean up after left nothing in the yard that would show they had ever been on the property. I would say that's pretty impressive.I've heard from both Malachi and Jonathan today making sure I was satisfied, and I am most certainly satisfied—very satisfied.The pictures below are of the "tear off" of the old shingles and the several pictures of the finished product, as well as a comparison of what the house looked like with the old roof (gray color) and the new roof (brown). It makes a huge difference in appearance alone.If you're Googling contractors for a roof, I would say that you have found a great one in Best Choice Roofing. Possibly more important is the quality of character of Malachi Griggs and Jonathon Stanley who served as the face of the company to me personally, and they are both worthy of doing business with.I highly recommend you give them a call.
Preston Dye has been so professional & extremely helpful in helping us get our roof replacement from start to finish! Dealing with our insurance company… More has been easy because of him... He was very prompt in the inspection of our roof, helping us contact our insurance company for them to assess the roof situation and followed through with the process of initiating the roof replacement in a very timely manner. His knowledge, an expertise has made this quite easy and painless for us! I highly recommend Best Choice Roofing, Madison. Alabama, for your needs in the local Huntsville area. You will be not be disappointed going through Preston Dye ...he's your go to person!
I was in a very bad position and did not realize it. As a widow of three years, this was so out of my element. My person of contact was Ben Humphrey.… More He was very professional, yet quite personable. He went through this process with me step by step. I shed tears (all tears of joy) because he understood every emotion I experienced. The crew had the roof completed in one day. The service I received was excellent and I feel thankful and blessed.
We had a wonderful experience working with Thomas Gilbert, and I highly recommend contacting him! He did a thorough job of documenting our roof damage… More and was on site when our insurance adjuster came for inspection to insure the adjuster saw all the areas affected. Thomas was upfront and on top of everything, and he made the insurance claim process easy and straightforward, assisting us through every step. We couldn’t be happier with the level of service we received working with Thomas, and we were just as satisfied with the work done on our house. The roofers arrived as scheduled and completed our main house roof and detached garage roof in the time we were quoted. They did an extremely great job of cleaning up after finishing, and we were very happy with the final product. Our experience working with Thomas and Best Choice Roofing has been so easy, quick, and stress-free! I highly recommend them if you have any roofing needs!
Thomas Gilbert is absolutely fantastic. He inspected my roof after being disapproved by my insurance company twice. He was able to provide proof of damage… More via pictures to my insurance that made them re evaluate and approve the damage on my roof. Also the crew that was sent out were professional and experienced. They replaced my house and detached garage roof in a day. There are no issues with the roof, work performed, and their cleanup after completed. Would highly recommend Thomas and Best Choice Roofing!!
Best Choice Roofing provided me with an absolutely outstanding service. Thomas Gilbert was very helpful and guided me through every step of the project.… More If you are looking for a roof replacement, I highly recommend Best Choice Roofing. Thank you for your excellent service.
From start to finish this has been a very painless process. Ben was awesome to work with and went out of his way to secure insurance claim and accommodate… More after hours appointments to help with work schedules. Overall communication from the top down was prompt and informative. The crew that replaced the roof was friendly, courteous, quick, and cleaned up to the point you couldn’t tell they were here. And roof looks great. I would definitely recommend BCR from the experience that I had with their professionalism.
I have had Best Choice Roofing replace my original roof with new 3-ply shingles because it was damaged. Hayden Brown met with me and inspected the damage.… More He worked with my insurance company and it's representative, and my claim processed seamlessly. The entire process went very smoothly from beginning to end. The roofing crew along with their supervisor Dontavious were very efficient during the installation of my new roof. The team at Best Choice was very attentive to any questions or concerns that I had. The work is finished and my house looks great. 10 of 10, would recommend! Great job!
I was referred to Best Choice Roofing by a family member, and contacted Ryan King who was able to meet with me the same day. Ryan was extremely helpful,… More providing information and assisting me with all the steps needed to move forward with my roofing project. The roofing material was delivered and inventoried prior to the install date. A crew arrived early, put tarps out and removed the existing roof. There were several areas of decking with dry rot that needed to be replaced and I was kept informed as the job proceeded. My house is relatively small and the work was completed the same day. All the debris was picked up and removed. A quality inspection was done and I signed a certificate of completion. Everyone I spoke to was courteous and knowledgeable and I am very satisfied with the job. I would not hesitate to recommend them to family or friends
We had a great experience with BCR to have our roof replaced. John Swope was my primary representative and went above and beyond working with my insurance… More company. My claim was originally denied and thanks to John working with the insurance company, we were eventually approved for a full roof replacement.
Best Choice Roofing
