Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Sean H. and Cassius B. Conducted my roof inspection and provided the estimates for me to make an informed decision. Both gentlemen were superbly professional, and considerate to my property and the interior home as they had to access the… More attic. The bid was fair and we were able to sign a contract that day.
The roofing crew..was very thorough and quick in getting my entire roof replaced...decking and shingles. Took most of the day...but the guys did a hell of a job. My inspector and point of contact Josh Hujo was very helpful and responsive… More when I needed questions answered. Came out during roof replacement to check on things. Ask for Josh. Before and after photos
The storm damage inspector Ron was great. He was able to accurately and concisely explain the damage and helped me start the process. Zane was awesome explaining the estimate and helping me to make smart choices on what was best for my… More home. Definitely would recommend them to anyone who needs a new roof and doesn’t know where to start!
Dillion from Best Choice Roofing stopped because he noticed that my roof needed some attention. My husband passed last year and I knew I needed to address it, so I allowed them to look at it and give me an estimate. They were great. … More They assisted with the insurance company and got all of the paperwork processed for me. They gave me an estimated date of 4 to 6 weeks to come do my roof. They called after we had a major storm come through to see if I had any new damage, which luckily I didn't. It has only been three weeks since I signed my contract and they put the roof on today. I didn't realize how messy of a job a new roof was but the crew that came out cleaned everything up nicely. They did a little rearranging of everything on my patio but I believe that was so they made sure nothing got damaged and really easy for me to put back to normal. I am very happy with the service that they did and the new roof looks wonderful. Thanks Dillion and Best Choice Roofing for assisting me through this process and getting my roof done in a timely manner.
I had several estimates and roofers come to my home and none of them had taken care of me until Best Choice Roofing. I also had issues with my insurance claim during the process and BCR were there with me through the entire process. I appreciate… More how prompt, responsive and attentive they were! And I love my new roof!
Best Choice Roofing recently came out to replace my roof after I sustained damage from a recent storm. They were very professional from the first consultation to the last communication to follow up and ensure I was satisfied with the work… More they did. The crew was assigned to work on my house on a Friday, and the job took longer than expected, so they came back and worked several hours on a Saturday to complete the job while ensuring the least disruption possible for me and my family. The roofers were polite and efficient, and Eric and Zane did a top notch job setting us up and overseeing the work. Highly recommend.
Zane was very professional and went out of his way to ensure that the entire process moved smoothly and quickly. He kept me informed through out and was always available when I had questions. A true professional.
After several estimates- I decided to go with Best Choice Roofing.Dakota with BCR came by after he noticed some shingles had blown off. We spoke for a few minutes and was very pleasant to talk to. We scheduled a time to measure the roof… More and showed up on time. Dakota was never pushy or forced. So far, he has shown up on time to meet me or call back when I needed him to. And the price seems to be very reasonable.
Will update later once the roof goes on, but have been very pleased with Dakota and Best Choice Roofing
Drew was out right away when I gave them a call. They did a quick inspection to confirm damage, and guided me through the claim process. I was taken care of quick and efficiently.
Using the Best Choice Roofing was the best choice I made for my roofing needs after the 2024 July storms that hit the Louisville Kentucky area. Zang Ping of Best Choice Roofing, made the process of inspecting the roof and dealing with the… More insurance company plain less. The roofing options where unless but Zang has been a great help with explaining all the pros and cons. Through this whole process Best Choice Roofing has been there. The customer service is excellent and I highly recommend Best Choice for your roofing.
Currently in the initial stages with BCR and they've provided a headache free experience. Their contractors have been helpful and communicative through the insurance/claim process.
Will update this review with photos after the entire… More process.
Best Choice Roofing, Zane and his Team Did an excellent job from start to finish. Couldn't asked for anything more. Roof was on and finished in 2 days Clean up was excellent. Thank you Zane and Best Choice Roofing.
⭐⭐⭐⭐⭐
I cannot speak highly enough of Best Choice Roofing! From the moment I contacted them for a quote to the final inspection of the completed project, their professionalism and punctuality were unparalleled.
First and foremost, their… More punctuality is worth applauding. They arrived exactly on time for both the initial assessment and the actual roofing work. This level of reliability gave me confidence in their commitment to the job, and they certainly did not disappoint.
The professionalism exhibited by the entire team was remarkable. Each member was courteous, knowledgeable, and attentive to every detail. They took the time to thoroughly explain the process, addressing all of my concerns with patience and expertise. Moreover, they maintained a clean and organized workspace throughout the project, demonstrating their respect for my property.
Not only did Best Choice Roofing complete the job efficiently, but the quality of their work exceeded my expectations. The finished roof not only looks fantastic but also provides me with peace of mind knowing it was done right.
Overall, I wholeheartedly recommend Best Choice Roofing to anyone in need of roofing services. Their punctuality, professionalism, and exceptional workmanship make them the best choice for any roofing project in Louisville, Kentucky. I am incredibly satisfied with their service and will definitely turn to them for any future roofing needs.
Leon and Ron were very professional and courteous. They jumped right in and did a thorough investigation and showed me what my options were to repair my roof and ceiling. I am very satisfied. I would highly recommend BCR for your roofing… More needs.
Mr. Ron F has been very detailed in regards to the work that needs to be done. He is always available when questions arise. I highly recommend his services to anyone who may need a roof. Thanks Mr. Ron for all you do.
Have had nothing but great experiences with best choice roofing. Amazing work and excellent customer service. I have used them for all my rental properties and they have been consistent and easy to deal with every time, highly recommend!!… More
From start to finish this was a pleasant experience. I had never had a roof replaced before, so this was all new to me, and the Best Choice roofing company made it easy. Completed in one day.
We had a great experience getting our roof replaced. Chris was very helpful and informative. The roof was replaced in one day. We definitely would work with this company again
Dinah K.
Best Choice Roofing
