When your roof needs some serious TLC, you want a roofing company in Roanoke, VA that’s reliable, skilled, and actually shows up on time, especially here where our roofs take a beating from blazing summer sun, chilly winters, and the occasional thunderstorm surprise. That’s where Best Choice Roofing comes in. We’ve proudly served Roanoke homeowners with expert craftsmanship and dependable service, offering everything from durable asphalt shingle installations to long-lasting metal roofing systems built to withstand Virginia’s unpredictable weather.
But hey, we get it; don’t just take our word for it. Choosing a roofer is a big decision, and in today’s digital world, doing a little online homework goes a long way. So, how do you actually assess a roofing contractor’s reputation online here in Roanoke? Grab a cup of coffee, and let’s dive into a few smart, simple steps every local homeowner should take.
1. Start with the Basics: Google and Reviews
First stop? Google their name. You’ll quickly find reviews, a website, and maybe even some news mentions or local awards. Look for a Google Business Profile with consistent 4- to 5-star ratings. And don’t just scan the star count; click on the reviews. In Roanoke, detailed reviews about storm repairs, metal roof replacements, and responsiveness during an emergency are especially telling, given how common those needs are in our region.
Look for comments about:
- Timeliness and communication
- Cleanup after the job (because no one wants nails left behind in the driveway)
- Long-term satisfaction—check reviews that are months or even years old for insight into roof performance over time.
2. Check Facebook & Nextdoor: The Roanoke Word-of-Mouth Network
Roanoke locals love sharing tips, and platforms like Facebook groups and Nextdoor are gold mines for contractor insight. Try searching groups like “Roanoke VA Homeowners” or browsing Nextdoor for posts about recent roofing jobs. You’ll get real talk from your actual neighbors, not just polished marketing.
Ask questions like:
- “Has anyone used Best Choice Roofing recently?”
- “Any recommendations for a reliable roofer who communicates well and shows up?”
Chances are, you’ll see our name pop up, and we’re happy to let our satisfied customers do the talking.
3. Look for Local Credentials and Awards
In Roanoke, roofing companies that stand out are usually recognized locally. That could mean Better Business Bureau accreditation, mentions in The Roanoke Times, or high ratings on Angi (formerly Angie’s List) and HomeAdvisor.
Bonus tip: Look for contractors who’ve been serving the area for years, like Best Choice Roofing. We know the climate, we know the codes, and we know what kind of materials actually hold up around here.
4. Don’t Ignore the Company Website (Yes, Really)
Once you’ve narrowed down your list, hop over to their website. A professional site should include:
- Photos of completed work (preferably local!)
- Clear contact information
- Details about roofing materials and services
If the site looks like it hasn’t been touched since 2006 or is vague about services, consider that a red flag.
5. Request References (and Actually Call Them)
It’s not old-school; it’s smart. Ask for a couple of Roanoke homeowners you can call and talk to about their experience. Most reputable roofing contractors are happy to connect you with past clients. If they hesitate, it might mean they don’t have great feedback to share.
Why Hiring a Reputable Roofing Crew Matters
Hiring a roofer without checking their online reputation is like buying a car without a test drive. In Roanoke, where homes range from charming historic houses in Old Southwest to modern builds on the outskirts, your roof is a significant investment, and a poorly installed one can mean costly repairs down the road.
Trust Best Choice Roofing in Roanoke, VA
We’re proud to be a locally trusted name in residential roofing, offering both metal and asphalt shingle solutions tailored to Roanoke’s unique weather and architectural styles. Our reviews speak for themselves, and we’re always ready to back up our reputation with expert service, quality materials, and unmatched professionalism. Ready to see why Roanoke homeowners choose Best Choice Roofing again and again? Schedule your free roof inspection today!
