Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
We met Jeff Villa in person and he laid out the system they use for replacing the roof. He gave a very competitive price for the others we had requested quotes from. The choices for what we wanted were abundant and we settled on a Merlot… More that gives our house extra curb appeal. The tradesman that showed up to do the roof were extremely polite, professional, courteous, and hard workers. In just under 11 hours they set up protective tarps, removed the old roofing, installed the new roofing, and diligently cleaned up around the entire house. I could not be more pleased with the respect, workmanship, professionalism of these young tradesman, and the beauty of the completed roof. 100% recommend Best Choice Roofing for any roofing needs you have. I could not be more pleased.
I recently had the pleasure of working with Patrick from Best Choice Roofing, and I couldn't be more satisfied. From the start, Patrick was honest about what my roof needed and didn't try to upsell me on unnecessary services.… More His transparency and expertise immediately put me at ease.
Patrick provided excellent service throughout the process, taking the time to answer all my questions and ensuring I understood the work that needed to be done. I also appreciated his offer for a free inspection to assess the overall health of my roof. This kind of commitment to customer service is rare and speaks volumes about his integrity.
If you're looking for a trustworthy roofing professional, I highly recommend Patrick and Best Choice Roofing. They truly prioritize the customer's needs
Best Choice Roofing did an awesome job from start to finish. Patrick and Aiden did a great job explaining the whole process and communicating with me throughout. The install only took 1 day and both of them were heavily involved with checking/dropping… More in to ensure we were taken care of. We couldn’t be more satisfied with the outcome and attention we received!
Best Choice has been excellent in all areas!! Bryant has been excellent to work with and has walked me through each step of the process. They made the insurance part easy. The workers that put the roof on worked 12 hours that day and finished… More that day then came back to clean on the next. My roof looks great and I have the endurance of the company.
Patrick from Best Choice Roofing is the best! He gave me a realistic inspection of my roof, letting me know how long I had left on my roof, and let me know that he would be back every 6 months for a free inspection to make sure everything… More was still going good. He didn’t try to sell me anything that I didn’t need. I 100% would recommend anyone to work with him for any of your roofing needs!!
We experienced hail damage to our roof. Ryan Willis, the inspector, was referred by a friend/neighbor who was very satisfied with the service. The hail storm impacted several homes near ours and with the thoroughness of Ryan, his great… More personality and caring have made our experience as painless as possible. Coordination with our insurance company was very quick and transparent to us. we didn't have to do anything. I highly recommend Ryan and Best Choice Roofing.
Best experience ever! From start to finish, this is the best company. Jacob has been more than helpful. I would highly recommend. He makes the insurance process very smooth. He is a very honest, hard worker.
Our roof's seen better days, especially after the wind and rain that came our way from the hurricane. Patrick and Autumn noticed it and set up an appointment with us to check for leaks and damage. Come time for the appointment, they… More were punctual and pleasant. After a thorough inspection and some cleaning (seriously, they swept the leaves off my roof), they answered the plethora of questions I had about next steps. I don't know much about the company, but it's represented by wonderful people, so I highly recommend working with them!
Patrick & Aiden came by a few weeks ago and did a roof inspection, they’re very nice & very understanding. They’re willing to work with you and around any problems you might have. They go above and beyond to help their customers!… More I appreciate their dedication & hard work.
Jacob was great to work with and went out of his way to be responsive and help us with any questions that we had. The installation process was quick and easy. Roof looks great.
Forgot to post this yesterday 10/26, Matt Manning with Best Choice Roofing in Salem VA has represented your company very well during a very long process with our insurance company. Although we haven’t achieved the results we hoped for,… More Matt’s tireless efforts has assured us that BCR is definitely the company we want to do business with and we have signed a contract to install our new roof. We highly recommend Matt and BCR for this process.
John and Pam Craighead
The workers who replaced our roof did an excellent job. Matt, Shelia, Jake, Stephanie were all exceptional to work with. We will be recommending Best Choice Roofing to our friends and family.
Reacko & Teresea Burton
Wow! Where to begin with best choice Roofing. I'm not very knowledgeable when it comes to my roof and what to look for and I was full of questions. My roofing specialist Jacob showed up on time and was a very well put together gentleman.… More From the moment he walked in, I felt a calming sense of ease. He was extremely thorough is his examination and quickly diagnosed any issues I had and brought them promptly to my attention. He showed me exactly what was wrong with my shingles and gave me the best options available for me and my wife. His knowledge was pristine and he was so thorough through the entire process. I would do business with Jacob again and I will certainly recommend his services to friends in the future! Thanks best choice roofing!
Upon evaluating Best Choice Roofing, it is evident that their services are nothing short of exceptional. They exhibit a remarkable level of proficiency in their work, ensuring flawless results with a touch of sweetness in their customer… More service. The team at Best Choice Roofing not only completes the job efficiently but also does so without any complications, showcasing their expertise in the field. , their offer of free inspections adds great value to their services, allowing customers to benefit from professional advice without any monetary commitment. Overall, Best Choice Roofing stands out as a top-notch roofing company that not only delivers outstanding results but also prioritizes customer satisfaction through their attention to detail and exceptional service.
Ryan at BCR was excellent to work with. Very thorough and thoughtful through the entire process. Ryan and Sheila were quick to respond with any questions.
The work in our roof was excellent and finished in a timely manor. They left no debris… More around our home. Very impressed with BCR and would recommend to anyone!
If you want something done right this is the company that will get it done Jesse and his team are great at what they do. They are professional and personal they care about what you really need be some of these companies that are going… More out for all they can get from you. I highly recommend this company for all your roofing needs they will definitely take care of you!!
Although the company was new to me, I was pleased with the level of courtesy and explanation I received in dealing with the results of hail storm damage. Ryan worked efficiently and smoothly with my insurance adjustor. Thank you in advance… More of the roof replacement.
Just completed ordering our new roof with Ryan Willis. He has been a consummate professional from the very beginning, helping us through the insurance maze and getting us a great option. Now, we just need to see the installation crew… More and get the roof instated!
Great sales team, on point with what our needs were working with us.
Rocky start to then install process but completed in a timely manner. General Manager stepped in to walk the completion of the job with me personally to ensure quality… More control of jobs. That says A LOT for a company when you find people who care across all levels of an organization!
Communication is the key to success!
Very pleasant experience with a free inspection by Jeff Vilk. I was impressed with the fact that he did not try to sell me anything. He gave me an honest appraisal that I did not need a new roof at this time. This impressed me more with… More Jeff and the company than anything else he could have said. When I do need help with my roof, Best Choice will have an inside track on any quotes.
Worked with Nathan Farris and he was excellent to work with. Very knowledgeable and no pressure.Roof was completed on time and looks excellent. Can’t say enough about this team; from Nathan’s follow through to end completion to the work… More crew who were very neat in their work and professional.
I am extremely satisfied with the roofing services provided by Best Choice Roofing. Jesse quickly established a comfortable, professional and courteous relationship with the whole family that made the process feel effortless and seamless… More from the consumer perspective. Thank you Jesse, and company, for every "shingle" effort given!!
I recently had the pleasure of hiring Marshall Shelor for a roof inspection, and I couldn’t be more impressed. His determination was extraordinary beyond most professionals I’ve encountered. He thoroughly examined every nook and cranny,… More ensuring no detail was overlooked. His expertise and commitment to quality gave me peace of mind knowing my roof was in great hands. I highly recommend Marshall for anyone needing a meticulous and dedicated roof inspector. Five stars all the way!
Our experience with Best Choice Roofing was the absolute best! Nathan Farris was our go to guy and he was awesome! Answered all of our questions and was very helpful! I would recommend Best Choice Roofing to everyone that needed a new roof.… More
BCR - is definitely a dependable affordable and reliable company! Matt Jake & Jamie were so helpful in explaining everything in detail to us being it was our first time doing anything like this! Our install went amazing! Very happy… More customers!
10/10
Matt Tickle's professionalism and expertise were evident from our very first meeting. He took the time to thoroughly inspect my roof, patiently answered all my questions, and provided a detailed explanation of why I didn't… More have enough damage for insurance to take care of it. I may not be able to afford it on my own but his attention to detail and commitment to customer satisfaction are truly commendable. I would highly recommend Matt Tickle and Best Choice Roofing to anyone seeking reliable and top-notch roofing services.
Complete 5 star rating.... Bryant Zarzuela provided us with top notch service and communications... The roof crew do not waste any time and do excellent work... We love our new roof and highly recommend Best Choice Roofing for any and all… More roofing needs.....
Just had Nathan do a roof inspection. He did a great job, very professional and knowledgeable. Made me feel like I could ask him any questions I had. Great experience!
My experience with Best Choice Roofing from beginning to end was seamless. Bryan (our sales representative) noticed our roof had damage and we contacted my insurance company. A few days later we had the adjuster come take a look and Bryan… More was here to make sure the adjuster got every last detail. A few weeks later the roof was installed. Bryan was very personable and answered all questions whenever you needed. I would highly suggest Best Choice Roofing
We had a great experience with Best Choice Roofing. Matt Manning was excellent from start to finish. We are very picky people and he made sure we were comfortable and pleased with everything. He even came back over after installation… More to make sure the roof was done correctly and to pick up any nails and debris that were missed by the roofers and that says a lot. Matt and his team made the whole process easy and positive and we would highly recommend!
Best Choice Roofing was very professional and knowledgeable about our roof and the process to get it replaced. The timing and production of the whole process was also flawless. I would highly recommend them and I have passed along their… More number to several friends and family members who was looking for someone to help with roof repairs or replacements.
Best place ever to work with, David has been awesome, moms roof was placed today , it's gorgeous, you can even tell anyone was here, everything was left clean. 100% recommend this roofing company! A+++++ thank you for the beautiful… More roof.
Carly Broadwell is a great person to have working at this company. I would recommend her highly. She is very knowledgeable for her job and is willing to do some things that men won't when it comes to getting up on roofs and working… More in the rain. I highly recommend her company for any roofing needs you may have.
I Am very pleased with Mr Shelors assessment of my roof, He is very knowledgeable of his skills as a weather damage expert. He is kind an very respectful of any questions asked. He is a major assess to BC R.
Sincerely Ms K. Hare
From start to finish, no problems. Bryant Zarzula was terrific, he explained everything, examined our roof, found wind damage, contacted our insurance company, and with James Sloan, scheduled the instalation of a new roof. David and his… More crew were prompt, courteous, professional and did great clean up.
We are very pleased with the associates and service they provided.
Thank you BEST CHOICE ROOFING.
Bryant Zarzuela offered us an inspection little did we know our Roof and Gutters had been affected by severe weather damage, he helped us throughout the insurance process with Travelers insurance and help us all the way thru with, very… More respectful and Professional! Needless to say we are beyond happy with our new roof and couldn’t recommend his business enough!!!
We experienced quite a bit of roof damage thru a series of storms, of which I began to start saving some money to start a repair. I didn’t expect to garner any benofits from my insurance carrier, however with a visit from Ryan Willis of… More Best Choice Roofing, I was given a positive outlook as he took on the case. Ryan worked closey with the carrier and examined the roof with the agent personally, to ensure a quality inspection was achieved. Ryan organized phone calls and appointments along the way, essentially shedding any unwanted responsibility for myself!
This effort yeilded a complete roof replacement, in which a speedy crew worked overtime to absolutely make the house , pop!
I am so happy with the service, craftsmanship and most importantly the sencere dedication to his profession , Ryan Willis.
Best Choice Roofing
