Customer service is at the core of the Best Choice Roofing brand. We don’t just sell you a new roof and leave you in the dark. Every one of our locations is staffed by roofing experts that specialize in managing your project from start to finish and making sure you are in the loop on everything happening with your roof.
See what others had to say about their experience with Best Choice Roofing.
Very happy with the job done by these guys. Gary was super helpful and easy to work with. The workers were quick, thorough, took my old roof off, and had the new one on in one day. Put tarps down to catch everything and walked around multiple… More times with a magnet to pick up all the old nails. Worked with my insurance and everything was super easy for me. Highly recommend.
From the first encounter with Derrick, the process went smoothly. He was tech smart with my insurance claim and helpful in explaining roofing materials and options and cost. When I called in, Sherri was pleasant and helpful, and Derrick… More always replied back to my questions promptly. My roof was replaced within a time frame appropriate, considering the spring rains. The installers were pleasant and worked proficiently, resulting in a good and satisfying job and attractive roof. I have no complaints and am pleased.
Great work environment. Been here two months, made good money and even more friends. The people here are helpful and driven towards success. The flexibility of the schedule is great. As far as roofing goes, they use the best products and… More ensure a proper installation. If any bumps occur during the install process, Thomas Miller is there every step of the way to make sure the job is done correctly and efficiently. All around awesome company
The other employees have been very helpful and supportive to me as I was just starting out at this job. It's an awesome environment with everyone cheering each other on! I have met many great people who work for BCR in the last few… More weeks. Thankful for the opportunity for the job and to meet these awesome people!
You know, roofing is a tough business. I've had enough experience over the years to realize that in construction, it's rare that schedules happen on time. Best Choice Roofing did my roof, my parents roof, and a friends roof. There… More were delays on all three jobs, but the final outcome was great. I had numerous conversations with field managers and subcontractor schedulers that did a fairly good job. But, beyond a doubt, the glue to the Arden branch of Best Choice Roofing was Sherrie. The office manager I believe. Sherrie straighten out all miscommunications. Handled rescheduling. AND...held those boys feet to the fire to make sure things got completed. If I had a question or concern...I called Sherrie. I highly recommend Best Choice Roofing of Arden. Be patient future customers. There's a lot of moving parts in roofing. But, you'll be pleased with the outcome!
Although we have not yet engaged the services of this roofing company, we are currently in the midst of obtaining multiple estimates for a roof replacement. Our journey has exposed us to a diverse range of experiences with various companies.… More Some were immediately dismissed due to unfavorable impressions during the estimate process, while others projected a sense of legitimacy and professionalism.
In this landscape of evaluations, Best Choice Roofing stands out as the most comprehensive and dedicated in their assessment procedures. They surpassed expectations by providing meticulous explanations and maintaining clear and effective communication throughout the process. A special commendation goes to Harley from the Asheville office, whose upfront, concise, and thoroughly professional approach left a lasting impression.
Although their quote was slightly higher than others we received, the transparency and detail in their communication convinced us that we are receiving greater value in return. While it may be premature to provide a comprehensive review before the actual roof replacement, we feel compelled to share our exceptional experience during the quoting phase, which sets them apart from the seven other companies we have interacted with.
Our gratitude extends to Harley for his outstanding commitment to customer satisfaction. We hope that his exemplary service is duly recognized, as he has truly demonstrated a rock-star level of professionalism.
Great place to work. Awesome supportive team. Amazing opportunity to create the life I want
Roofers are fast and efficient, our storm damage experts make the insurance process fast and easy for homeowners.
I have been working with this company for 2 months now. Everyone here is super supportive and great people. The fact that I also have the opportunity to help people protect their homes, their greatest asset is amazing. Seeing the joy and… More pride on home owners faces is the greatest feeling one could have!
Great company, great people! Personally had my roof replaced through them and 2 weeks later went to work and have loved every minute of it. Great environment and great money.
Derrick and his team were excellent!! At the last minute I decided to add skylights, and they were able to install them for me with ease. They were responsive to my questions, and left the worksite clean. In fact, when the old shingles… More were removed, it was clear there was rot around the perimeter of the house. Instead of charging extra and replacing all of the sheets, they edged the house and saved me a chunk of cash. Plus, after getting three bids on the roof, they were the most affordable. Would definitely use this company again.
Cody Dula, stopped by my house and noticed I had missing shingles he preformed free inspection and found damage, I was unaware my insurance would pay for the damages and save me money. If you have roof damages this is the man you want to… More help you. Cody saved me thousands. I would highly recommend Cody dula for your roof needs. Thank you best choice roofing for your wonderful service. The crew did an awesome Job installing the roof.
A few guys stopped by and offered a free roof inspection. My roof was only 2 years old. But I figured why not. 15 min later they came down and told me my roof was in good condition and that they tossed the sticks off my roof! Very kind… More 10 out 10 would recommend